About audience targeting
How audience targeting works
Adding audiences to a campaign or ad group helps you reach people based on their specific interests as they browse websites, apps, channels, videos, and content across the Google Display Network and YouTube. You can select from a wide range of categories -- such as fans of sport and travel, people shopping for cars, or specific people that have visited your website.
What their interests are
Affinity audiences were built for businesses currently running TV ads, who want to expand the reach of that campaign with an online presence for an efficient price.
Select from these audiences to reach potential customers at scale and make them aware of your business.
With custom affinity audiences, advertisers can create audiences that are more tailored to their brands, compared to more broad, TV-like affinity audiences. Custom affinity audiences are created by using a combination of:
- Interests entered as keyword phrases
- URLs to create interest categories based on the content of the website
- Types of places that people are interested in, or
- Apps that an ideal customer might be interested in. This doesn't mean that your ads will show on the apps you specified, but rather to users that have similar apps on their mobile devices. For example, if you enter Google Fit, AdWords will find users that have fitness-related apps
For example, rather than reaching the Sports Fans affinity audience, a running shoe company may want to reach Avid Marathon Runners instead. With custom affinity audiences, the shoe company can further define this audience by:
- Entering interests like 5K in San Francisco, triathlon athlete, or long distance runner
- Using URLs of websites with content about running, training schedules, marathon nutrition, and other marathon themes
- Entering places that an Avid Marathon Runner might be interested in like gyms, sporting goods stores, and natural supermarkets, or
- Entering apps in the Health & Fitness category that an Avid Marathon Runner may likely be interested in like Google Fit.
Note that places are only supported for Video campaigns on YouTube at this time.
What they are actively researching or planning
Select from these audiences to find customers who are in the market, which means that they're researching products and are actively considering buying a service or product like yours.
These audiences are designed for advertisers focused on getting conversions from likely buyers. In-market audiences can help drive remarketing performance and reach consumers close to completing a purchase.
Engage with viewers on YouTube and Gmail around important life milestones, like graduating from college, moving homes, or getting married. By understanding when these moments are taking place, you can tailor your advertising to reach the right users with the right messages. From the wedding planning to the honeymoon, advertisers from florists to insurance companies can have an active role to play in sending newlyweds on the right path.
The following life events can help you reach potential customers when their purchase behavior shifts and brand preferences change:
- About to graduate college
- Recently graduated college
- About to move
- Recently moved
- About to get married
- Recently got married
Like other important milestones, life events are infrequent, and as a result may reach smaller audiences compared to affinities. However, since life events may correspond with many related purchasing decisions, they’re often larger than in-market categories which correspond with a single purchasing decision. For example, someone who’s about to move will likely buy new furniture, moving services, mortgages, and other moving related items during the months of their move.
Custom intent audiences allow you to define and reach the ideal audience for your business. Built with performance advertisers in mind, custom intent audiences allow you to go beyond pre-defined audience categories and reach people as they’re making a purchase decision.
For Display campaigns, you can create a custom intent audience using in-market keywords — simply entering keywords and URLs related to products and services your ideal audience is researching across sites and apps
In-market keywords (Display campaigns)
Enter keywords, URLs, apps, or YouTube content to reach an online audience that’s actively researching a related product or service.
- It’s a best practice to add keywords and URLs (ideally 15 total) that fit a common theme to help AdWords understand your ideal audience.
- Avoid entering URLs that require people to sign in, such as social media or email services.
- Include keywords related to the products and services this audience is researching; these will be used as the focal point for building the custom intent audience.
Set up Conversion tracking before you start your campaign.
Custom intent: Auto-created (Display campaigns)
To make finding the right people easy, Google uses machine learning technology to analyze your existing campaigns and auto-create custom intent audiences. These audiences are based on the most common keywords and URLs found in content that people browse while researching a given product or service.
For example, insights from existing campaigns may show that people who’ve visited a sporting goods website have also actively researched rainy day workout shoes. AdWords may then auto-create a new “waterproof trail running shoes” custom intent audience to simplify the process of reaching this niche segment of customers.
For now, these auto-created audiences are available in English only.
Now that Custom intent audiences is the new way to use Audience keywords, you may receive a “No ads serving” error when both targeting options are used in the same ad group. This issue can only be fixed in the new AdWords experience.
- Click on the campaign or campaign type in the navigation panel on the left.
- Click on Keywords in the page menu.
- Remove Audience keywords.
- If you want to reach users interested in these keywords, create a new Custom intent audience which uses the keywords and add it to an ad group.
How they have interacted with your business
You can also reach people who have already engaged with your company’s products and services, including past visitors to a website, mobile app, videos, or given you their contact information. Read About remarketing to learn more and see below for the different types of remarketing lists:
- Website visitors: These lists track user behavior in your website and will add those users according to criteria specified by you or AdWords, if automatically generated. These criteria can be visits, click-in source, click-out location and the various stages of a conversion
- YouTube users: Users that view and/or interact with your video ads are added to YouTube lists. These remarketing lists can be created by first linking your YouTube channel to your AdWords account. Learn more in About remarketing to YouTube viewers.
- App users: Users that have your app installed on their device are added to these lists and become eligible to be shown your ads while in other apps on the Google Display Network. Learn more About remarketing to App users.
- Customer list: Lists generated based on the AdWords Customer Match feature. Customer lists allow you to upload contact information that your customers have shared with you, like emails or zip codes, to show ads to your customers as they browse across Google's properties like Google Search or YouTube. Learn more About Customer Match.
- Custom combination: A type of list created when you manually combine two or more existing remarketing lists.
Similar audiences targeting allows you to show ads to people who share characteristics with people on your existing remarketing lists.