Transfer Drive files to a new owner

To transfer ownership of a file you own, go here instead.

As an administrator, you can change a file's owner in Google Drive if the current owner and the proposed owner are in your organization. For example, if someone leaves your company, you can transfer the files they own to someone else. That way, you can save their files before deleting their account. Transferring files does not affect who has access to the files.

Note:

  • The new owner must be in your organization. You can't transfer ownership to an external user. As a workaround for individual files, the external user can make a copy of a file shared with them. The copy has a different URL. Also, it must be reshared with collaborators, unless it's a file created in Drive and copied from the File menu.
  • You can’t transfer ownership of Google Maps files.

Prepare for transfer

Whether you're changing the owner of one file or many files, start with the following steps:

  1. Consider moving the files to a shared drive instead. All files in a shared drive are owned collectively by your organization. If a user leaves or is deleted, other members can still access the files. Learn how to move existing content to a shared drive.
  2. Ensure the current user is not on litigation hold for any Google Workspace service. Even when their Drive data isn't on hold, if their data is held for another service, such as Gmail, data transfer is not allowed.
  3. Review the new owner's storage use and make sure they have enough. If needed, redistribute the files among several users or increase the user’s storage limit.

Transfer one file

You have a few options to transfer ownership of an individual file:

  1. If the owner is still active in your organization, you can ask them to transfer ownership. For details, go to Make someone else the owner of your file.
  2. If you don't know who the owner is, the owner isn’t an active account, or you don’t want to involve them, you can change ownership with the security investigation tool or use the Google Drive APIs.

Transfer all of a user's files

The following instructions describe how to transfer ownership when the current owner's account remains active. If you plan to delete the current owner's account, you can transfer ownership of their files when you delete the user. For more information, go to Delete or remove a user from your organization.

Before you begin

  1. Suspend the current owner's account. This action prevents new content from being created or moved in during the transfer. For details, go to Suspend a user temporarily.
  2. Make sure that the new owner's account is active. You can't transfer ownership to a suspended or deleted account. If needed, you can restore a recently deleted user or a suspended user.
  3. Make sure the file hierarchy structure of the previous owner is the same for the new owner. If there are other owners in the hierarchy, you must transfer those files separately.
  4. Tell the new owner not to add files to Drive during the transfer.
  5. If you want to transfer files that are in Trash, move the files out of Trash. Items in Trash are not transferred. If you delete the user, untransferred files in Trash are deleted, too.
  6. If you need to transfer orphaned files (files that have lost their parent folders):
    1. Open Drive and in the search box, enter is:unorganized owner:user_email_address.
    2. Move any files that you want to transfer to the user’s My Drive.

Transfer ownership

Note: If you transfer ownership of many files and folders at the same time, it might take some time to see the changes.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. In the Admin console, go to Menu ""and then"" Appsand thenGoogle Workspaceand thenDrive and Docs.
  3. Click Transfer ownership.
  4. For From user, enter the current owner's email address and select the user from the results.
  5. For To user, enter the new owner's email address and select the user from the results.
  6. Click Transfer Files.

After a transfer

  • The new owner, the previous owner, and you get a confirmation email when the transfer is complete.
  • If files change ownership, a transfer folder is created in the new owner’s My Drive with the following contents:
    • Transferred folders and files that were in the previous owner’s My Drive.
    • Transferred Computers folders if the previous owner used a Drive sync client (for example, Drive for Desktop).
    • Shortcuts to the previous owner’s files whose parent folders are not shared with the new owner.

    If no files change ownership, no transfer folder is created.

  • If a file was in someone else’s My Drive but owned by the previous owner, and that file was in a folder that's shared with the new owner, ownership transfers, but the file remains in the existing folder. The file isn't in the transfer folder and no shortcut is created. Sometimes, a separate empty transfer folder is also created.
  • The previous owner can still edit any transferred files, unless you delete their account or change their permissions.
  • Even if the previous owner's account no longer exists, you can find a file's ownership history in the file's version history or, for recent ownership changes, the Drive log events.
""

Related topics

Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue

Search
Clear search
Close search
Google apps
Main menu
Search Help Center
false
false
true
true
73010
false
false