Understand G Suite bills and charges

Here's how you're charged for a subscription to G Suite Basic, Business, or Enterprise edition.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

When G Suite billing starts

When you sign up for G Suite, you get a 14-day free trial. After your paid subscription starts, we charge your primary payment method at the beginning of the next month. If your paid service starts in May, for example, we charge you at the beginning of June. After that, the billing cycle continues automatically at the beginning of each month.

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Prorated payments

Each month, you're billed for the number of users your organization had per day during the previous month. A prorated payment for a partial month can happen, for example, after your free trial ends (Month 1 in the illustration) or if you add users during the billing cycle (details below).

Note: Google uses Pacific Time to calculate the billing period for all customers, regardless of their time zone.

How your monthly G Suite payment is calculated

Your total monthly charge for a G Suite subscription depends on 3 factors:

1. Your G Suite edition

Standard prices are shown. Google occasionally offers special discounts to some customers for both the Flexible and Annual Plan.

  Flexible Plan Annual Plan
Monthly payment G Suite Basic: USD 6 per user
G Suite Business: USD 12 per user
G Suite Enterprise: USD 25 per user
G Suite Basic: USD 6 per license
G Suite Business: USD 12 per license
G Suite Enterprise: USD 25 per license

2. Your billing plan

  • The Flexible Plan charges for the number of users you have in a given month.
  • The Annual Plan charges you for the exact number of licenses you signed up for through a yearly commitment. You’re charged each month for one month's portion of your annual charge.

3. Your number of users or licenses

  • With the Flexible Plan, you pay for as many users as you have each month. You can add and remove users at any time. Suspended users are charged at the same rate as active users.
    If you add or remove users during any month, we prorate your payments. If you add a user on April 1 and delete them on April 15, we charge you for only half a month of service.
  • With the Annual Plan, you pay each month for a month's portion of the licenses you signed up for. You can add more licenses to your commitment at any time, and your monthly charge goes up. But you can only reduce the number of licenses (and reduce your monthly payment) when it’s time to renew your plan.

What your charge looks like

In your monthly bank statement, charges for a G Suite (or G Suite Essentials) subscription appear as GSUITE_{yourdomain_abbreviated}.

Charges for other subscriptions you purchase, such as extra Drive storage, appear as separate transactions. See charges for other subscriptions below.

Why was I charged after cancellation?

After you cancel your subscription, you’re billed at the start of the next month for any outstanding charges in your account. The amount is calculated according to your service and billing plan:

  • Flexible Plan—You’re charged for the days you used the service. For example, if you cancel on the 15th of this month, you're billed for half a month of service.
  • Annual Plan—You’re charged for the remaining balance of your annual commitment.
  • G Suite Essentials—You’re charged the full monthly cost for each active user in that month. Learn more about How G Suite Essentials billing works.

When a charge attempt fails

If our first attempt to automatically charge your primary payment method fails, we try again in 24 hours. If you make a manual payment between the first and second attempt, and the second attempt succeeds, you’ll be charged twice. If you get an alert that an automatic payment attempt failed, we recommend waiting 24 hours before trying to fix it.

If you don’t make a manual payment and the second automatic attempt fails, your services might be suspended. Learn how to Fix payment and billing issues.

Understand a specific charge

Find out about a charge or pending payment for any subscription managed in your Google Admin console:

Charges for other subscriptions

If you purchase subscriptions for other services managed from your Google Admin console, these charges appear as separate transactions in your bank statement.

Here's how you're charged for:

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