Understand G Suite bills and charges

Here's how you are charged for a subscription to G Suite Basic, Business, or Enterprise edition.

If you purchased your service from a reseller, go here instead |  Do I have a reseller?

When billing starts

Example of prorated billing cycleWhen you sign up for G Suite, you get a 14-day free trial. When your paid subscription begins, your primary payment method is charged at the beginning of the following month. Each month, you're billed for the days your organization used the service during the previous month.

Partial payments

If the end of your trial and beginning of your billing cycle includes a partial month, you're billed only for the days in that month that are part of your paid subscription. This partial payment can happen, for example, after your free trial (Month 2 in the illustration) or if you add users in the middle of a billing period.

Note: Google uses Pacific Time to calculate the billing period for all customers, regardless of their time zone.

What your charge looks like

In your monthly bank statement, charges for a G Suite (or Drive Enterprise) subscription appear as GSUITE_{yourdomain_abbreviated}.

Charges for other subscriptions you purchase, such as extra Drive storage, appear as separate transactions. See other subscriptions, below.

When a charge attempt fails

If our first attempt to automatically charge your primary payment method fails, we try again in 24 hours. If you make a manual payment between the first and second attempt, and the second attempt succeeds, you’ll be charged twice. If you see an alert that an automatic payment attempt failed, we recommend waiting 24 hours before trying to fix it.

If you don’t make a manual payment and the second automatic attempt fails, your services might be suspended. See Fix payment and billing issues.

Understand a specific charge

Find out about a charge or pending payment for any subscription managed in your Google Admin console:

How your monthly G Suite payment is calculated

Your total monthly charge for a G Suite subscription depends on 3 factors:

1. Your G Suite edition 

Standard prices are shown. Google occasionally offers special discounts to some customers for both the Flexible and Annual Plan.

  Flexible Plan Annual Plan
Monthly payment G Suite Basic: USD 6 per user
G Suite Business: USD 12 per user
G Suite Enterprise: USD 25 per user
G Suite Basic: USD 6 per license
G Suite Business: USD 12 per license
G Suite Enterprise: USD 25 per license

2. Your billing plan

  • The Flexible Plan charges for the number of users you have in a given month.
  • The Annual Plan charges you for the exact number of licenses you signed up for through a yearly commitment. You’re charged each month for one month's portion of your annual charge. 

3. Your number of users or licenses

  • With the Flexible Plan, you pay for as many users as you have each month. You can add and remove users at any time. Suspended users are charged at the same rate as active users.
  • With the Annual Plan, you pay each month for a month's portion of the licenses you signed up for. You can add more licenses to your commitment at any time, and your monthly charge goes up. But you can only reduce the number of licenses (and reduce your monthly payment) when it’s time to renew your plan.

Charges for other subscriptions

If you purchase subscriptions for other services managed from your Google Admin console, these charges appear as separate transactions in your bank statement.

Here's how your charged for:

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