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Chrome trials and subscriptions

Try out Chrome Enterprise or purchase licenses online

If you have the legacy free edition of Google Apps, upgrade to G Suite to get this feature.

As a G Suite administrator, you can use the Google Admin console to sign up for Chrome Enterprise. You can sign up for a trial or a subscription. If you want to enroll more than 10 devices, you need to purchase Chrome Enterprise.

Who can do this?

You can sign up for a Chrome Enterprise trial or subscription if you:

  • Are a business customer in the U.S. or Canada.
  • Purchased G Suite directly from Google.
  • Don't already have any Chrome Enterprise licenses.

Sign up for Chrome Enterprise

You must be signed in as a super administrator for this task.

Sign up for a trial

You can sign up for a 60-day free trial. If you decide not to use Chrome Enterprise, you can cancel your subscription during your trial without making any payments. If you don’t cancel and you've already set up billing, you'll be automatically billed for the subscription at the end of the trial period. The amount that you're billed depends on how many devices you enrolled during the trial.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click Chrome devices.
  4. Click Get started.
  5. Choose Trial plan and click Continue.
  6. Review your selection.
  7. Check the box to agree to the terms and click Continue.
  8. Click Continue.

Purchase Chrome Enterprise

You can purchase a Chrome Enterprise annual plan without signing up for a trial first. If you want to purchase more than 50 Chrome Enterprise licenses, contact an authorized partner. Currently, there is no flexible plan available.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Device management.

    To see Device management, you might have to click More controls at the bottom.

  3. Click Chrome devices.
  4. Click Get started.
  5. Choose Annual plan.
  6. Enter the number of licenses you want to purchase and click Continue.
  7. Check the box to agree to the terms and click Continue.
  8. Review payment information and make changes if needed.
  9. Click Continue.

If you already signed up for a Chrome Enterprise free trial, add your billing information to your subscription to start making monthly automatic payments.

Manage licenses and subscriptions

Add licenses

If you’re on the Chrome Enterprise annual plan and have used up all your current licenses, you can easily purchase more licenses at any time. When you renew your annual contract, you can remove licenses from your subscription if you no longer need them.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. To the left of Chrome device management, click the Down arrow Down Arrow and then Add licenses.
  4. Enter the number of additional licenses you want to purchase and click Continue.
    Be sure to enter the number of additional licenses you need (not the total). If you have 25 licenses and need 25 more, enter 25 for a total of 50.
  5. Check the box to agree to the terms and click Continue.

Renew licenses

If you don't renew your licenses at the end of your term, your Chrome Enterprise service is suspended. You'll be given a grace period to renew your licenses. If you still don’t renew, you can no longer manage Chrome devices and they don't receive policies you set. However, if you resume service, you can return devices to their previous state.

We recommend that you update your billing account to automatically renew your contract. That way, your service won't be interrupted when it's time to renew and your commitment to 12 months for all licenses automatically continues on your next renewal date. 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. To the left of Chrome device management, click the Down arrow Down Arrow.
  4.  Next to Renewal options, click Change.
  5. Select Auto-renew my contract and click Save.

Transfer trial or subscription to a reseller

If you use the Admin console to sign up for a trial or purchase a subscription and then start using a reseller for your Google services, you need to transfer all your service subscriptions (including G Suite) to the reseller. To do so, you need to transfer your domain to the reseller's account. After the transfer, your account becomes a new subscription and the reseller bills you instead of Google. 

  1. Contact your reseller and ask if they need a transfer token.
  2. If your reseller requires a transfer token, contact them and ask them to follow these steps to transfer your domain to their account.
  3. If your reseller doesn't require a transfer token, the Chrome support team might contact you about the transfer.

Resume a suspended service

If your subscription has been suspended, you might need to add or update your billing information. If you don't automatically renew your licenses, you might need to renew your subscription. A message should appear letting you know the issue.

If you’re experiencing problems with your Google Account billing information, see Fix payment and billing issues.

Cancel your trial or subscription

As an administrator, you might no longer want to manage Chrome devices in your organization. To stop using Chrome Enterprise, cancel your subscription.

Cancel your trial or subscription immediately

If you cancel your subscription, you’ll still be charged for the rest of the current billing term.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to Chrome device management, click More More and then Cancel subscription.

    Be sure to click More More next to your subscription, not in the top-right corner of the Admin console.

  4. Choose your cancellation option.

  5. Click Continue with cancellation to confirm.

Cancel your subscription at the end of your term

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. To the left of Chrome device management, click the Down arrow Down Arrow.
  4.  Next to Renewal options, click Change.
  5. Select Cancel my service at the end of my term​ and click Save.

Manage payments

Add your billing information

If you don't set up your billing and payment plan, your Chrome Enterprise subscription is automatically suspended. If you were suspended at the end of your free trial, you need to set up billing to resume your service. 

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. For Chrome device management, click Set Up Billing.
  4. Click Get started.
  5. Enter the number of licenses you want to purchase and click Continue.
  6. Check the box to agree to the terms and click Continue.
  7. Review payment information and make changes if needed.
  8. Click Continue.

Update a payment method

You can change certain Chrome Enterprise payment information, such as a credit card expiration date, in the Google Admin console.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to Chrome device management, click More More and then Access billing account.

    Be sure to click More More next to your subscription, not in the top-right corner of the Admin console.

  4. Under How you pay, click Manage payment methods.
  5. Next to the credit card you want to update, click Edit or Fix.
  6. Update the information and click Update.

Note: If your service was suspended because your billing information wasn't up to date, it might take a few hours for your Chrome Enterprise service to be reactivated. To resume service right away, pay off your balance.

Pay off your balance

If your service was suspended, after you update your billing settings to restore your primary payment method, you can pay off your balance to resume service right away. Otherwise, it might take a few hours.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Billing.
  3. Next to Chrome device management, click More More and then Access billing account.

    Be sure to click More More next to your subscription, not in the top-right corner of the Admin console.

  4. Under Your balance, click the link to pay your amount due.

  5. On the Make a payment screen, select or add your payment method:
    • To use the displayed payment method, do nothing and skip to step 6.
    • To use a different existing payment method, next to the displayed payment method click the Down arrow  Down Arrow and select a different method.
    • To add a new payment method, click the Down arrow Down Arrow, select your payment option, and enter the required information.
  6. Specify how much you'd like to pay. The minimum payment is USD 10.
  7. Click Make a Payment.
  8. Make sure that the payment details are correct and click Confirm .

Your account balance updates as soon as the payment is authorized. After you make a manual payment, your account returns to its usual billing cycle.

Note: If you pay off your balance now, our system might still complete the automatic charge, resulting in a double charge. If this happens, we'll apply any leftover credit to your next payment.

Related topics

If you have questions about purchasing or billing, contact the Chrome support team.

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