If you’re having issues using Google Play, we’re here to help. You can look for answers in our help center, post questions for our experts, or contact our support agents by chat, or email.
Find your answer in the Google Play Help Center
Get answers to common issues. To get started, search for your issue in the search bar at the top of this page or find your issue below:
- Request a refund:
- Problems buying from Google Play:
- Problems with subscriptions:
- Problems downloading or using apps:
- Problems with Play Gift Cards:
- Problems with Play Books:
- Problems with movies and shows:
Find help from a community of experts in the Google Play Help Forum
The forum has an active community of experts who can help with Google Play. Browse previous discussions or post your question to get advice.