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Redeem a gift card, gift code, or promotional code

You can get Google Play gift codes by email, physical gift cards, or other methods of delivery. Find where to buy gift cards or digital gifts. When you redeem this code, the gift will add to your Google Play balance. You can also get Google Play promo codes, which can add to your Google Play balance or give you specific apps and digital content.

Use your gift card, gift code, or promo code

  1. Open the Google Play Store app Google Play.
  2. Tap Menu Menuand thenRedeem.
  3. Enter your code.
  4. Tap Redeem.

 

Redeem using your computer
  1. Visit play.google.com/redeem.
  2. Enter your code.
  3. Click Redeem.
Redeem from Google Play gift emails

If you received a Google Play gift via email you can redeem it from the gift email.

  1. Find the email you received from the purchaser of your gift.
  2. Select Redeem Gift.
  3. Follow the on-screen instructions.

Note: If you deleted or can't find the email, contact the purchaser and they can resend the email to you.

Redeem when making a purchase on Google Play
  1. Go through the checkout process until you see the payment method listed. 
  2. Next to the payment method, select the down arrow Down Arrowand thenRedeem.
  3. Enter your code.
  4. Follow the on-screen instructions.

Problems using your gift card, gift code, or promo code

You can't redeem your code: If you can't redeem your code, you can try to fix problems with gift cards and promo codes. If that doesn't work, get more help

Google Play gift country problem: To use a gift card or promotional code, the country of your Google Account must match the country where the gift card or promotional code is offered. If you see a message saying Google Play gift cards are not valid in your country, see the "change your Google Play Account country" section below. 

You want a refund: We can only issue a refund to the person who purchased the gift. See more information on refunds for Google Play gifts

Use your gift

Redeemed gifts and some promo codes appear as part of your Google Play balance. This can be used for many purchases on Google Play. 

Change your Google Play account country

To redeem a gift card or promo code, your current location or the home address in your Google Account must match the country where the gift card or promo code is offered. To change your home address:

  1. Go to payments.google.com.
  2. On the left side of the page, select Settings Settings.
  3. Next to "Name and address," select Edit Edit.
  4. Type your address and select Save.
  5. Find the section named Country.
  6. Make sure the country matches your address. 

You won't be able to change your home country if you have

  • A Google Wallet balance equal to or greater than $10 USD (or equivalent)
  • Google Play balance equal to or greater than $10 USD (or equivalent in your currency)
  • The Google Wallet mobile app, or a Payments Merchant account.

Need more help?

GET HELP

Dan is a Google Play expert and author of this help page. Leave him feedback below about the page.

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