About audience segments

To provide a comprehensive and consolidated view of your Audiences and make audience management and optimization simpler, you’ll find the following improvements in Google Ads:

  • New audience reporting
    Detailed reporting about audience demographics, segments, and exclusions is now consolidated in one place. Click the Campaigns icon Campaigns Icon and open the “Audiences, keywords and content” tab and click Audiences. You can also easily manage your Audiences from this report page. Learn more About Audience reporting.
  • New terms
    We’re using new terms on your audience report and throughout Google Ads. For example, “audience types” (these include custom, in-market, and affinity) are now referred to as audience segments and “remarketing” is now referred to as “your data”. Learn more about the Updates to Audience terms and phrases.

You can add audience segments to ad groups and reach people based on who they are, their interests and habits, what they’re actively researching, or how they've interacted with your business. Audience segments can boost your campaign's performance by reaching people browsing websites, using apps, or watching videos. Refer to the personalized advertising policy, formerly known as interest-based advertising, to help improve the experience for users and advertisers alike.


How audience segments work

For Display, Search, Video, Hotel and Standard Shopping campaigns, audiences are made up of segments, or groups of people with specific interests, intents, and demographic information, as estimated by Google. When adding an audience to a campaign or ad group, you can select from a wide range of segments. For example, these segments could include fans of sport and travel, people shopping for cars, or specific people that have visited your website or app. Google Ads will show ads to people who are likely in the selected categories.

Audiences are determined by people’s activity using Google products and third-party websites, or estimated based on content certain groups of people are likely to be interested in. Activity and content on third-party websites are primarily used for audience segments on third-party websites, and activity and content on Google products are primarily used for audience segments on those products.

Note: The data used to generate audience segments, for example, page visit history, past Google searches, may be used to improve the bidding and accuracy of your audience campaigns.

Refer to the below for a brief description of the different audience segment types to use for accuracy in your campaigns:

  • Affinity segments: Reach users based on what they're passionate about and their habits and interests.
  • Custom segments: Custom segments help you reach your ideal audience by entering relevant keywords, URLS and apps.
  • Detailed demographics: Reach users based on long-term life facts.
  • Life events: Reach users when they're in the midst of important life milestones.
  • In-market: Reach users based on their recent purchase intent.
  • Your data segments: Reach users that have interacted with your business.
    • Website and app visitors: Reach people who have visited either your website or your apps.
    • Customer Match: Reach your existing customers based on your CRM data.
    • Lookalike segments: Reach groups of people that share characteristics with others on an existing "seed" list. Lookalike segments are only available in Demand Gen campaigns. 
  • Google-engaged audiences: Reach users who have previously interacted with your website on Google Search, YouTube, or other Google sites.

The table below summarizes which audience segment type is available for each campaign type:

Campaign type Affinity segments Custom segments Detailed demographics Life events In-market Your data

An icon representing Demand Gen Audience Segments

Demand Gen

Yes Yes Yes Yes Yes Yes

Image ad example for Google Display Network ad

Display
Yes Yes Yes Yes Yes Yes

Text ad example of a Google Search Network Ad

Search
Yes No Yes No Yes Yes

Video ad example

Video
Yes Yes Yes Yes Yes Yes

Hotel ads example

Hotel
No No No No No Yes

Shopping ads | Product listing ads

Standard Shopping
Yes No Yes No Yes Yes
Note: For Performance Max campaigns, audience signals indicating which users are most likely to convert can be added to the campaign to help speed up Google AI. However, this isn't a guarantee that ads will be served to only users within these audiences. If it’s determined that other segments of users are converting well, ads will be served outside of users specified in the audience signals. Learn more about how to Build an asset group.

Different audience segment options

After you’ve identified the interests, needs, behaviors, and goals of your audience, you can define who your audience will be for a particular campaign or ad group. You can select segments that are preconfigured by Google Ads.


How bidding for segments works with multiple campaigns

If you have multiple campaigns relevant to the same traffic, the auction will select the one with the highest effective bid.

Example

Suppose Campaign A and Campaign B are relevant to the same model of shoes in a user locality.

Campaign A has a $2 base bid, with a 100% bid multiplier for an audience segment, and Campaign B has a $5 base bid with no multiplier. Campaign B will earn the impression, even though it has no segment bid adjustment.


About dynamic prospecting

Use dynamic prospecting to reach and attract new customers with ads for your highest-performing products.

How it works

Dynamic prospecting uses Google AI to predict which feed items prospective buyers are looking for. Using historical feed performance and user behavior, dynamic prospecting predicts which new users are most likely to perform well for items in your feed. Once the system finds statistically significant relationships between feed items and user intent, it combines that possible intent with demographics-based information such as age and gender to match the user’s intent with a relevant product in your feed. The products in your feed are evaluated and selected based on performance, relevance, and other factors to determine which ones are most likely to lead to conversions.

Example

Imagine you're a hotel provider, and a customer wants to take a vacation in Paris. This customer is researching many topics about Paris, such as its cultural attractions, restaurants, hotels, and flight options. Since you have enabled dynamic prospecting, every new bit of relevant information in this user’s journey that indicates their travel intent to Paris, helps Google's systems know that showing your Parisian hotels to this customer is more likely to lead to a relevant, assistive-style ad that this user may be more likely to convert from.


About Target frequency

Starting in the second half of 2022, you can use Target frequency as an optimization solution for shaping your reach and driving higher ad viewing on YouTube in your brand awareness campaigns. It’s a simplified way to drive higher ad viewing to achieve your frequency goals.

Target frequency campaigns do positive targeting to show ads based on an advertiser-defined weekly Target frequency to as many users as possible. It assumes building frequency is your most important goal. It serves first ad impressions to as many users matching your campaign criteria as possible. After users are served the first impression, they automatically become eligible for the remaining frequencies over a period of 7 days, even if their audience profile changes or they are served impressions outside the specified topics. This increases brand awareness among the target audience. Learn more About Target frequency.


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