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Google Apps is now G Suite. Same service, new name. More about the name change.

Transfer Drive files to a new owner

As a G Suite administrator, you can change who owns files in Drive. For example, if someone leaves your company, you can transfer their files to someone else. That way you can save their files before deleting their account.

Transfer one file

As an administrator, you can also transfer individual files using the Google Drive APIs.

Transfer all of a user’s files 

As an administrator, you can transfer all of a user's files to a new owner.

Before you begin

  • We recommend disabling the current owner's account to help ensure a successful transfer.  
  • Make sure that the new owner's account is active.
    You can't transfer ownership if the owner's account is suspended or deleted. If necessary, you can temporarily restore a recently deleted user or restore a suspended user.
  • Tell the new owner not to add files to their Drive during the transfer. 
  • Make sure the new owner has enough Drive storage. If not, you can: 
    • Purchase more space for them
    • Transfer files to someone else's account
    • Redistribute files among several users

Transfer ownership

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console dashboard, go to Appsand thenG Suiteand thenDrive and Docs.

  3. Click Transfer ownership.
    Note: You need the Drive service privilege and the Data Transfer privileges to see this option.

  4. In the From field, enter the current owner’s username and select their domain.

  5. In the To field, enter the new owner’s username and select their domain.

  6. Click Transfer Files

    • The files are automatically added to the new owner’s Drive. They appear in a folder named with the previous owner’s email address.

    • The original owner can still edit the files, unless their account is deleted or their permissions are changed.

    • Do not suspend the new owner's account during the transfer.

    • An email is sent to the administrator, and to the new and old owners.  The email describes if the transfer succeeded or failed.

 

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Get account-specific help by signing in with your G Suite account email address, or learn how to get started with G Suite.