Transfer Drive files to a new owner
As a G Suite administrator, you can change who owns files in Drive. For example, if someone leaves your company, you can transfer the files they own to someone else. That way you can save their files before deleting their account.
As an alternative, we recommend using shared drives to store files. All files in a shared drive are owned collectively, meaning if one person leaves, other shared drive members can still access the files. This prevents files from being deleted when their owner’s account is deleted.
Note: If you transfer ownership of a lot of files and folders at once, it might take some time to see the changes.
Transfer one file
Transfer all of a user’s files
- Only files owned by a user can be transferred to another user, who becomes the new owner.
- You can also migrate a user’s content to a shared drive. Files in a shared drive are not deleted when a user account is deleted since the content is collectively owned by all participants.
- The hierarchy structure of the previous owner is the same in the new owner's Drive.
- Existing shared users of transferred documents are not affected by the transfer.
- Some files are not moved:
- Google Photos and Maps are not transferred.
- Files and folders in the user's Trash are not transferred, so move files out of the Trash if they should be retained. Otherwise, files in the Trash are deleted when a user is deleted.
- Orphan files are not moved, so move them to the user's My Drive if they should be transfered:
- In the Drive search field, type: is:unorganized owner:<username>
- Move any orphaned files found to the user's My Drive.
Before you begin
Current owner's account
- We recommend that the current owner's account be suspended. This helps ensure new content isn't being created or moved in during the transfer.
New owner's account
- Make sure that the new owner's account is active.
- Tell the new owner not to add files to their Drive during the transfer.
- Make sure the new owner has enough Drive storage. If not, you can:
- Purchase more space for them
- Transfer files to someone else's account
- Redistribute files among several users
From the Admin console Home page, go to AppsG SuiteDrive and Docs.
Click Transfer ownership.
Note: You need the Drive service privilege and the Data Transfer privileges to see this option.
In the From field, enter the current owner’s username and select their domain.
In the To field, enter the new owner’s username and select their domain.
Click Transfer Files.
The files are automatically added to the new owner’s Drive. They appear in a folder named with the previous owner’s email address.
The original owner can still edit the files, unless their account is deleted or their permissions are changed.
Do not suspend the new owner's account during the transfer.
An email is sent to the administrator, and to the new and old owners. The email describes if the transfer succeeded or failed.