Google Vault FAQ

How do I buy Vault for my organization?

For instructions on how to buy Vault or to start a free trial, see Buy Google Vault.

If I delete a user from G Suite, is any data retained by Vault for this user also deleted?

Yes. If you delete a user, all the data associated with the user's account is removed from Google.

When you delete a user:

  • You can't search for or export any of their data from Vault.
  • Any retention rules or holds placed on the user's data no longer apply. Data can be expunged right away. 
  • You can recover data for 20 days after you delete the user. However, any data that is already expunged can't be recovered. Learn how to restore a recently deleted user

As a best practice, we recommend you use an Archived User (AU) license to preserve the user’s data. For more information, see Manage former employees and their data. If you use Google Cloud Directory Sync, ensure that the tool is configured to suspend accounts instead of deleting them.

How do I preserve data for a user who leaves my organization?

Do not delete the account. If you delete a user, you also delete any data retained by Vault.

To keep a user's data available to Vault after they leave your organization, assign them an Archived User (AU) license. For more information, see Manage former employees and their data. Alternatively, you can suspend their account to preserve data and disable services, but a suspended account is billed the same as an active account.

Can vanity domains be created for Vault? For example, vault.my_domain.com.

No. For security reasons, Vault can only be accessed through https://ediscovery.google.com.

How long is data retained by Vault?

You can set retention periods to meet your needs, including indefinite retention. Learn more about Vault retention.

How does Vault monitor administrator actions?

All Vault administrator actions are monitored and tracked in an audit trail. If a user with privileges to change the retention period attempts to do so, that action is tracked in the audit log. The action can't be removed from the audit log. Learn more about Vault’s audit capabilities.

Can users delete data that's retained by Vault?

Users can delete messages and items in Google services, but any data that's subject to a retention rule or hold remains available to admins through Vault. Deleted messages retained by Vault don't count against users' storage. Learn more about using Vault for retention.

How reliable is Vault?

Google replicates your organization's data between multiple geographically dispersed data centers. Learn more about Google’s enterprise reliability commitments.

Can I allow people outside my organization to access my organization's data through Vault?

You can allow third parties to sign in to Vault. Learn how to allow an external user to access Vault.

How do I access data through Vault?

To access data, sign in to https://ediscovery.google.com, create a matter, and search your organization's data. Your Vault admin might restrict the data that you can access and search. Learn how to search for data and about Vault privileges.

How do I export data using Vault?

Learn how to export Vault data.

How does Google handle law enforcement requests?

Google complies with the law when responding to third-party requests for user information. Learn about Google’s enterprise privacy commitments.

What certifications and standards does Vault meet?

 Learn about Google’s enterprise compliance commitments.

Other Vault FAQs:

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