Google Vault FAQ
For instructions on how to buy Vault or to start a free trial, see Buy Google Vault.
Yes. If you delete a user, all the data associated with the user's account is removed from Google.
When you delete a user:
- You can't search for or export any of their data from Vault.
- Any retention rules or holds placed on the user's data no longer apply. Data can be expunged right away.
- You can recover data for 20 days after you delete the user. However, any data that is already expunged can't be recovered. Learn how to restore a recently deleted user.
As a best practice, we recommend you use an Archived User (AU) license to preserve the user’s data. For more information, see Manage former employees and their data. If you use Google Cloud Directory Sync, ensure that the tool is configured to suspend accounts instead of deleting them.
Do not delete the account. If you delete a user, you also delete any data retained by Vault.
To keep a user's data available to Vault after they leave your organization, assign them an Archived User (AU) license. For more information, see Manage former employees and their data. Alternatively, you can suspend their account to preserve data and disable services, but a suspended account is billed the same as an active account.
No. For security reasons, Vault can only be accessed through https://ediscovery.google.com.
You can set retention periods to meet your needs, including indefinite retention. Learn more about Vault retention.
All Vault administrator actions are monitored and tracked in an audit trail. If a user with privileges to change the retention period attempts to do so, that action is tracked in the audit log. The action can't be removed from the audit log. Learn more about Vault’s audit capabilities.
Users can delete messages and items in Google services, but any data that's subject to a retention rule or hold remains available to admins through Vault. Deleted messages retained by Vault don't count against users' storage. Learn more about using Vault for retention.
Google replicates your organization's data between multiple geographically dispersed data centers. Learn more about Google’s enterprise reliability commitments.
You can allow third parties to sign in to Vault. Learn how to allow an external user to access Vault.
To access data, sign in to https://ediscovery.google.com, create a matter, and search your organization's data. Your Vault admin might restrict the data that you can access and search. Learn how to search for data and about Vault privileges.
Learn how to export Vault data.
Google complies with the law when responding to third-party requests for user information. Learn about Google’s enterprise privacy commitments.
Learn about Google’s enterprise compliance commitments.
Other Vault FAQs: