Export data from Vault


Vault is for administrators and legal personnel. Vault won't work properly until your G Suite administratorsets up your account. 


Once you've identified the messages or files that are pertinent to your matter, you can export them for further analysis. 

Start an export

  1. From your list of search results, click Export results.
  2. Type a name for the export.
  3. Choose a data region.
  4. Depending on the type of data you're exporting:
    • For message exports, choose either PST or mbox. You can also choose whether to include the contents of any confidential mode messages that might be included in your export.
      Note: Microsoft Outlook doesn't support labels, which Gmail uses to classify messages. All messages will appear in the inbox when you open a PST file in Outlook. 
    • For Drive exports, decide whether you want to include access level information for users with indirect access to files.
  5. Click Start Export.

The Export page displays the status of your export. You can continue working within Vault while the export is in progress. When your export is complete, you'll see a green checkmark next to name of your export.

Working with large exports

Large exports can take several hours to process. If an extremely large export hasn’t completed after 24 hours, Vault stops the export and delivers partial results. You can then restart the export where it left off.

Exports with partial results

After an export has run for 24 hours, Vault stops the process and notes that the Export contains partial results. You can download the messages and files Vault was able to retrieve up to that point, along with a CSV file that lists the accounts that have not yet been exported.

Click Continue export to resume processing the export. Give the export a new name, and Vault will gather additional messages and files for another 24 hours. You can continue an export as many times as necessary to retrieve all of the messages and files that matched your query.

Tip: If your export takes too long, consider canceling it and trying a different search strategy:
  • If possible, identify the accounts you need to export and perform several searches, each on a small number of accounts. 
  • Perform several searches using date ranges. For example, search for messages sent in 2013, then do a another search for messages sent in 2014.

Download an export

  1. After the export completes, click View completed files under the name of your export. If your export is complete and you don't see this link, refresh the page.
  2. Click Download next to a file to download it.
Note: Export files are available for 15 days, and then they're automatically deleted.

To start analyzing the files exported from Vault, see how Vault exports work.

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