Manage your storage

If your photos and videos won't back up, you may be out of storage. To make more space, you can clean up your storage or buy more.

Important:

  • If you're inactive in Google Photos for 2 years or more, your content may be deleted. Learn about the Google Photos inactivity policy.
  • If you’re over your storage limit for 2 years or more, your content may be deleted. Learn more about how your Google storage works.
  • All photos and videos backed up in Storage saver (previously named High quality) or Express quality before June 1, 2021 don't count towards your Google Account storage.
  • Photos and videos backed up in Original quality regardless of date continue to count toward your Google Account storage.

 

Check your storage

  1. On your Android device, open the Google Photos app Photos.
  2. Sign in to your Google Account.
  3. At the top, tap your Profile picture or Initial.
  4. Tap Photos settings Settings and then Backup and then Manage storage.
  5. At the top, you’ll find an estimate of how long it will take to fill your storage.

Tips:

  • If you haven’t consistently backed up content recently, you’re almost out of storage, or your account is provided through work, school, or another group, an estimate may not be available.
  • If you have a supervised or K-12 school-provided account, the storage management tool isn’t available.
  • If your account is provided through work, school, family, or another group, you can check your storage in your computer's browser or your mobile web browser at photos.google.com/quotamanagement.

Clean up storage

Important: When you manage storage, you manage the storage associated with your Google Account. You can also free up space on your device.

  1. On your Android device, open the Google Photos app Photos.
  2. Sign in to your Google Account.
  3. At the top, tap your Profile picture or Initial.
  4. Tap Photos settings Settings and then Backup and then Manage storage.
  5. Under "Review and delete," select any category.
  6. Tap Select.
  7. Select the items you want to delete.
  8. Tap Move to trash Delete.
Tip: Some photos save space when deleted. If you delete a photo that saves storage space in your Google Account, you may get an estimate of the recovered storage.
Learn what doesn’t count toward your storage

Some items don’t count toward your Google Account storage. For example, if you delete these items, your available storage won’t change:

Buy more storage

  1. On your Android device, open the Google Photos app Photos.
  2. Sign in to your Google Account.
  3. At the top, tap your Profile picture or Initial.
  4. Select Photos settings Settings and then Backup and then Buy storage.
  5. Select a storage plan.
  6. Add or select your payment method.
  7. Tap Subscribe.

To downgrade or cancel a subscription, visit the Play Store.

About Workspace pooled storage

For G Suite/Workspace accounts, the storage management tool shows either your individual or pooled storage information.

  • If you have less individual quota remaining, the storage management tool shows your individual quota and limit.
  • If your organization has less pooled quota remaining, the storage management tool shows your pooled quota and limit.

Tip: Other Google Products, like Google Drive, may show different storage and quota values. Learn more about your Google Drive storage.

Fix issues with storage payments

Storage space doesn’t increase after upgrade

It may take up to 24 hours for your new storage to become available after you purchase a new storage plan.

If your storage is still incorrect after 24 hours, sign into your Google Account to check if your payment went through

If your payment went through, it’s been 24 hours since you upgraded, and your storage is still incorrect, try these troubleshooting steps.

If a charge is applied to your payment card, but you don’t find a payment reflected on your Google Account, check if you’re signed into multiple Google Accounts. If so, Google One may be purchased on a different account. You can cancel the purchase on that account and repurchase Google One on the desired account. Learn how to cancel purchases on Google One.

Declined, failed, or incomplete transaction
If you have problems with payment for Google products or you get an error message, learn how to fix payment issues.
Can't buy storage for this account
If you already bought a subscription for another Google Account, or on another device, you might need to change it before you buy new subscription on your device.
  • If you have another account with an existing Google One subscription, you can cancel it. After your subscription period ends, you can buy storage for another Google Account on your device.
  • If you use your device with a family member that already has Google One, you can use Google One family sharing.

Related resources

Was this helpful?

How can we improve it?
true
Get More Storage.

More storage across Google Drive, Gmail and Google Photos for you and your family. Access to Google experts. Family sharing option. Expanded storage.

Search
Clear search
Close search
Google apps
Main menu