Cancel your Google One membership

You can cancel your Google One membership plan at any time.

What happens when you cancel Google One

  • You'll stop future Google One payments.
  • You and your family members will lose access to extra member benefits and Google experts via the Google One app and website.
  • You and your family members will lose access to your additional storage. Each person will keep their default 15 GB of storage at no charge.

If you cancel while you're using more than 15GB of storage, you'll notice some restrictions. For example:

Gmail

You can’t send or receive messages. Messages sent to you are returned to the sender.

Important: As of June 1, 2021, if you remain inactive or go over your storage quota for 2 years or longer, all of your emails may be deleted.

Google Drive

You can’t sync or upload new files. You can’t create new files in Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard. Until you reduce the amount of storage you use, neither you nor anyone else can edit or copy your files. Syncs stop between your computer's Google Drive folder and My Drive.

Important: As of June 1, 2021, if you remain inactive or go over your storage quota for 2 years or longer, all of your emails may be deleted.

Google Photos

You can’t back up any photos or videos. If you want to add any more photos and videos, you can free up Google storage space or buy more Google storage.

Free up storage space

Important: As of June 1, 2021, if you remain inactive or go over your storage quota for 2 years or longer, all of your emails may be deleted.

How soon your membership ends

When you cancel your membership, your Google One storage and benefits won’t go away immediately. You have until the end of the billing cycle to use them. At that time, you will lose all your benefits.

Cancel your Google One plan

To stop payments for Google One and end your membership:

  1. On your Android phone or tablet, open the Google One app Google One.
  2. At the top, tap Settings and then Cancel membership.
  3. To confirm, tap Cancel membership.

You should get a confirmation that your subscription is cancelled.

If you sign up through iTunes

If you sign up for Google One through iTunes on an iPhone or iPad and later switch to an Android device: You can't adjust your membership or change your payment method in the app. To update your account and other info, use iTunes on another device.

If you don't want to cancel your membership, you can decrease storage instead.

If you sign up through Pixel Pass

Pixel Pass subscriptions come with a 200 GB Google One membership. If you want to cancel your Google One membership, you must also cancel your Pixel Pass subscription. Depending on when you cancel your Pixel Pass, you may not be eligible for a refund. Learn how to Cancel Pixel Pass plan.

Refund policy

Google storage plan purchases are non-refundable. The amount of storage you purchased is yours for the length of the subscription, even if you decide to cancel it.

Cancel your existing Google One plan if you purchased a new plan from another company

If you already have a Google One plan and purchased a new plan from another company, you may need to complete a few steps before activating your new plan. This includes deleting your Google One plan from your Google Account. 

I purchased my current plan from the Play Store

If you purchased your plan from a computer or an Android device, follow the steps below:

  1. Go to https://myaccount.google.com.
  2. Sign in to the Google Account connected with your current plan.
  3. Select Google One.
  4. Cancel and delete your current plan.
I purchased my current plan from the App Store

If you purchased your plan from an iPhone or iPad, follow the steps below:

  1. Cancel your plan from the App Store:
    • Open the App Store app.
    • Tap your name.
    • Tap Subscriptions > Google One > Cancel Subscription.
  2. Delete your plan from your Google Account:
    • Go to https://myaccount.google.com.
    • Sign in to the Google Account connected with  your current plan.
    • Tap Google One.
    • Cancel and delete your current plan.
Someone else purchased my current plan

If you belong to a Google family group that someone else manages, there are 3 different ways to end your current benefits: 

  • Leave your family group
  • Ask your family group manager to cancel your current plan
    • Recommended if you intend to share your new plan with the same family group.
  • Ask your family group manager to turn off “Share Google One with your family”
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