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In this help center, you can find content for both Merchant Center Next and the classic Merchant Center experience. Look for the logo at the top of each article to make sure you're using the article for the Merchant Center version that applies to you. 

How to fix: Limited performance due to missing value: brand [brand]

Add your product's brand

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You've submitted a product that requires a value for the brand [brand] attribute, but have not yet submitted a valid brand. All products that fall into the Apparel & Accessories category require a valid brand.

For the apparel subcategories Shoes, Sunglasses, Handbags, and Watches, you must also submit a value for either the GTIN [gtin] or the MPN [mpn] attribute. If you submit the GTIN, it must be the one allocated by the manufacturer.

If you manufacture the product yourself, you may submit your store name as the value for the brand attribute. If the product doesn’t have a brand, submit the manufacturer or supplier name under the brand attribute.

For all apparel products that are targeted to Brazil, France, Germany, Japan, the UK, and the US, you must also submit values for the age group [age_group], color [color], gender [gender], and size [size] attributes.

Instructions

Step 1: See the affected products

  1. Sign in to your Merchant Center account.
  2. Select Products on the navigation menu, then click Diagnostics.
  3. Click the Item issues tab to view current issues affecting your products.

To download a list (.csv) of all affected products for all issues:

  • Click the download button Download next to the filter button Download, beneath the graph and above the list of issues.

To download a list (.csv) of all affected products for a particular issue:

  • Find the issue under the “Issue” column, then click the download button Download at the end of the row.

To view a list of up to 50 products with this particular issue:

  • Find the issue under the “Issue” column, then click View examples in the “Affected items” column.

Step 2: Submit GTIN values that are valid for the brand that you have specified

  1. Filter the downloaded report so that you only see products with:
    “Issue title” = Limited performance due to missing value: brand [brand]

  2. Check that you’ve submitted correct data for those products (using the ID), and make sure each product has a value for the brand [brand] attribute, as well as either the GTIN [gtin] or MPN [mpn] attributes, when required by the sub-category.

Step 3: Resubmit your product data

  1. After you’ve updated your product data, resubmit it using one of these methods:
  2. Next, check that you’ve fixed the issue by making sure it’s no longer listed on the Diagnostics page.

    Keep in mind: It may take some time for your change to be reflected on the Diagnostics page.

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