Manage Google Meet hardware

Use the Google Admin console to view, modify, and update settings for Google Meet hardware. You need to be an administrator to sign in and access the settings.

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Settings

Common settings
  • Remote management—Manage meetings from a remote location. Learn more
  • Enrollment—View the devices enrolled in your domain. Learn more
  • Device name—Change a device name to something meaningful (such as the conference room where the device is physically installed). Learn more
  • Calendar assignment—Associate a device with a Google Calendar resource so that users can schedule a meeting room. The meeting name will automatically appear on the Google Meet hardware display in that room. Learn more
  • Device information—View and edit device settings. Learn more
  • Time zone—Change the device time zone. Learn more
  • Reboot rules—Define how often a device should automatically reboot. Learn more
  • Device statusDeprovision a device or move it to the Pending state (to re-enroll it). Learn more
  • Autozoom—Turn on continuous framing camera control. Learn more
  • Occupancy Detection—Turn on occupancy detection. Learn more
Change settings for specific devices
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenGoogle Meet hardware.
  3. Choose an option:
Change settings for all devices

You can also apply the following settings to all Google Meet hardware devices in your organization:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenGoogle Meet hardware.
  3. In the Devices panel, click Settings "".
  4. Select the panel containing the settings you want to change. For the full list of settings, see the table below.
  5. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit.
  6. On the System settings page, change one or more settings for your devices. 
  7. Click Save. If you configured a child organizational unit, you might be able to Inherit or Override a parent organizational unit's settings.

Settings typically take effect within minutes, but might take up to 24 hours to propagate through your organization.
 

Setting Specifies
Release channel

Switch your devices between Google Meet hardware Stable, Delayed stable, Beta, and Test software releases.

Stable—The most reliable release. We recommend that most of your devices be placed on the Stable release channel. 

Delayed stable: A release channel which delays the stable release for 30 days. We recommend that less than 1% of devices be placed on this release channel.

Beta—The upcoming stable release. Preview to ensure your hardware continues to function as expected. We recommend 2-3% of your devices be placed on this release channel.

Test—Bugs and software issues might occur on this version. Preview the latest changes before they reach the Beta channel to detect problems as early as possible. We recommend that only a few devices ever be placed on the Test channel.

You can't change the release channel in your top-level organizational unit. To switch a device to the Beta or Developer release channel:

  1. Add an organizational unit. Learn more about adding an organizational unit.
  2. Move the device to the new organizational unit. Learn more about moving Chrome devices to an organizational unit.
  3. On the settings and policies page for the new organizational unit, select whether you want devices to auto update.

System updates

Whether devices automatically update to new versions of Chrome OS.

When the release channel is set to Stable, the System Update setting can't be modified because updates are handled automatically.

The Google application will manage the OS updates to ensure high reliability and stability of Google Meet hardware. For details, see Manage updates on Chrome devices.

Timed reboot

The local time at which the devices will reboot. The default option chooses the least interruptive time to reboot.

Time zone Whether the device keeps its current time zone or is set to local.
Call phones

Whether participants can join meetings by phone.

This feature is currently available for calls to the U.S. and Canada. 

Devices Can Call Phones in Meet—Available, but will only be activated on Google Meet hardware located in specific countries.

Hey Google voice control

Whether or not Hey Google voice control is enabled on devices.

For details, see Use Hey Google voice control in video meetings.

Wallpapers Change the wallpapers that appear on your devices.
Display power saving Whether displays turn off automatically when inactive. For details, see Manage power saving settings.
Alert recipients Email addresses and mobile phone numbers that receive offline or peripheral alerts.

Offline alerts

Method of delivery for alerts (email or text).

Alerts are sent when Google Meet hardware detects an issue that can't be autoremediated, for example, when a device loses a network connection.

Another message is sent when the issue is resolved. For details, see Connectivity and peripheral issue alerts.

Peripheral alerts

Method of delivery for alerts (email or text).

Alerts are sent when Google Meet hardware detects an issue that can't be autoremediated, for example, when a peripheral device is missing or malfunctioning.

Another message is sent when the issue is resolved. For details, see Connectivity and peripheral issue alerts.

Report diagnostics

Whether the device sends Google usage information as well as detailed diagnostics and user feedback to help improve Meet hardware.

Logs and feedback

Whether Google Meet hardware uploads device logs that aren’t identified by the user twice a day to Google. Logs are made available to Google Workspace support for troubleshooting issues reported by this domain’s admin. Turning this setting on also includes device logs in user feedback reports sent to Google. Device logs include OS logs, Chrome logs, peripheral diagnostics, and meeting metrics.

Check the Notify administrator contacts when users submit feedback box to be notified when users send feedback reports to Google. The notices are sent to any email addresses that you designate under your domain administrator contact details. They include information such as the serial number of the device and the feedback category.

Device state reporting Whether devices enrolled in your organization report their state to Google and the admin. The report includes information on: 
  • Device’s hardware, software, and OS versions
  • Whether the device is online
  • Whether the device is updated and complies with domain policies
Some of this information appears in the Admin console. 

Error reporting

Whether the device sends Google usage statistics and crash reports whenever a system or browser process fails.

Usage statistics contain aggregated information such as preferences, button clicks, and memory use. They don't include webpage URLs or any personal information. Crash reports contain system information at the time of the crash and might contain webpage URLs or personal information, depending on what was happening during the crash.

Devices and peripherals

Monitor status of peripherals

Peripherals

You can view the status of peripherals in a room.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenGoogle Meet hardware.
  3. Click the device you want to view.
    The following icons indicate whether a peripheral is connected, disconnected, or unsupported on a meeting device.
    • OK "" indicates the peripheral is connected and working correctly.
    • Unsupported "" indicates the peripheral is connected but not supported. 
    • Out of order "" indicates there is a problem with the peripheral. 

A dimmed icon indicates the peripheral is offline.

Click Run Diagnostics Now to see detailed information about any problems with peripherals. Click View History to see a log of peripheral events.

Set a default peripheral

At the end of each meeting, the device automatically resets to Google-supported peripherals. For more information, see Google Meet hardware supported peripherals. You can use the Google Admin console to set the default peripherals.

To set a default peripheral:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Devicesand thenGoogle Meet hardware.
  3. Click the device you want to set the default peripherals for.
  4. In the Connected peripherals section, point at the peripheral you want to set as the default and click Set As Default.

 

Your default selection will be applied at the end of the next call.

Qualified peripherals for Google Meet hardware kit

Use the Google Meet peripheral qualification program to find out if your chosen third-party peripherals are compatible with the Google Meet hardware. As part of the program, Google’s partner lab tests the peripherals for quality, reliability, and interoperability. Qualified peripherals will get automatic, over-the-air firmware updates.

If you're a vendor or manufacturer, see Google Meet hardware peripheral qualification program for more information about the qualification requirements and process.

Approved peripherals

The following devices have been approved for use with Google Meet hardware. The diagram shows the configuration of qualified peripherals and cables.

Configuration diagram of Chromebox with USB hub

Touchscreen controllers

Manufacturer Device name
Mimo Vue HDMI
Logitech     Tap

Cameras

Device type Manufacturer Device name
Digital Pan tilt zoom (PTZ) AVer AVer CAM340+
Digital Pan tilt zoom (PTZ) Huddly Huddly GO 4k Webcam
Mechanical PTZ Logitech Logitech PTZ Pro 2
Mechanical PTZ Logitech Logitech Rally Camera*
Mechanical PTZ AVer AVer CAM520**
Mechanical PTZ AVer AVer CAM540 ***

* See Known issues

** Support begins with Chrome 70

*** Support begins with Chrome 84

Audio 

Device type Manufacturer Device name
Audio in and out Google Google Meet hardware speakermic
Audio in and out Logitech Logitech Rally system*

* See Known issues

All-in-one

Device type Manufacturer Device name
Audio in and out + Mechanical PTZ Camera Logitech Logitech Meetup*

* Support begins with Chrome 69

Audio processors for integration

Professional audio processors for custom integration projects. Please contact the manufacturer for specific implementation details.

Device type Manufacturer Device name
Audio DSP QSC Core 110f
Audio DSP Biamp TesiraFORTE

USB hubs and cables

Device type Manufacturer Device name
Hub cable (A[M]/B[M]) Lindy 5m USB 3.0 extension cable
Hub cable (A[M]/B[M]) Newnex 5m USB 3.0 extension cable
Hub cable (A[M]/B[M]) Newnex 10m USB 3.0 extension cable
Hub cable (A[M]/B[M]) Newnex 20m USB 3.0 extension cable
Hub cable (A[M]/B[M]) Startech 10m USB 3.0 extension cable
Camera cable (C[M]/A[M])   Elka  Right-Angled 2m USB 3.1 Gen 1 Type C to A Cable
Camera cable (A[M]/A[F]) Lindy 5m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Lindy 50m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Newnex 5m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Newnex 10m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Newnex 16m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Telycam  30m USB 3.0 extension cable
Camera cable (A[M]/A[F]) Telycam 50m USB 3.0 extension cable
Hub Lindy USB 3.0 7 Port Industrial Hub
Hub Newnex USB 3.0 2-Port Industrial Hub
Hub Newnex USB 3.0 4-Port industrial hub
Hub Startech USB 3.0 4-Port industrial hub
Hub & hub cable Lindy 10m USB 3.0 Active Long Distance 4 Port Hub

USB-C to HDMI adapters - Output

Recommended for dual display Google Meet setups using the CN65 Chromebox.

Device type     Manufacturer Device name
USB-C to HDMI 2.0 Adapter     Accell USB-C to HDMI 2.0 Adapter - CEC Enabled

USB-C to HDMI adapters - Input

Use to connect a USB-C laptop to the HDMI input of the Mimo or Tap touchscreen controller.

Device type Manufacturer Device name
USB-C to HDMI Adapter     Moshi     USB-C to HDMI Adapter    
USB-C to HDMI 2.0 Adapter  Google USB-C to HDMI 2.0 Adapter 

Unsupported devices

Other third-party devices and peripherals can be used with the Google Meet hardware, but they're not supported. They won't get updates. 

For information about HDMI-switcher compatibility when presenting to a room, see Known issues.

Legacy supported peripherals for Google Meet hardware

These peripherals are supported in legacy installations.

Audio

Manufacturer Device name
Jabra SPEAK 410
Jabra SPEAK 510
Jabra SPEAK 810
RevoLabs FLX UC 500
ClearOne Chat 150

Camera

Manufacturer Device name
Logitech HD Pro Webcam C920
Logitech Webcam C920
Logitech Webcam C930e
Logitech ConferenceCam
Logitech PTZ Pro Camera
Vaddio RoboSHOT 12 USB



Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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