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Set up integrated Gmail for your organization

As an administrator, you can set up integrated Gmail to let your organization access all communication streams—email messages, chat, and video meetings—in one place: Gmail.

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Introducing a better home for work in Google Workspace

Integrated Gmail quick start for administrators

With integrated Gmail, you can...

  • Collaborate on documents in the context of chat messages—Access docs from your chat for quick retrieval.
  • Prioritize and stay on task—Control notifications so you’re only interrupted by the most important people and messages.
  • Create a shared task list—Work together in spaces.
  • Multitask—Reference a Gmail message on the same screen while chatting with a colleague or take notes and assign action items during a video meeting.

Set up integrated Gmail

To give people in your organization the complete integrated Gmail experience, set up these services in your Google Admin console, as described below on this page..

Set up Chat

Your organization can communicate in groups or one-on-one and in spaces with multiple conversations at the same time. Your users can use apps in Google Chat to handle common actions, such as managing tasks, getting status reports, or changing to-do item owners.

  1. Turn on Chat and Chat preferred. For details, go to Turn chat on or off for your organization.
  2. Your users need to turn on Chat in Gmail. For the steps, tell them to go to Use Google Chat in Gmail
  3. (Optional) To set policies for apps, go to Allow users to install Chat apps.
Set up Meet

When Google Meet is on, users in your organization can create and join video meetings.  

  1. Turn on Google Meet. For details, go to Turn on Meet meetings for your organization.
  2. If you use Google Workspace for Education, set up Meet for distance learning. For details, go to  Set up Meet (for education admins).
  3. Your users need to show Meet in Gmail.  For the steps, tell them to go to Show or hide Google Meet in Gmail.
Set up Calendar
To let users see upcoming meetings, turn on Google Calendar. If Calendar is off, upcoming meetings aren’t visible, but users can still create and join meetings. For details, go to Turn Calendar on or off for users.
Set up Drive & Docs
To let your users store and share files from their account and upload files to chat spaces in Gmail, turn on Google Drive and Docs. Users who have Drive and Docs turned off can't view or edit files shared in chat spaces. For details, go to Turn Drive on or off for users.
Set up Tasks
To use Google Tasks, you need to turn it on for your entire organization, not just for a set of users. For details, go to Turn Tasks on or off for users.

Security & data retention considerations

Before you roll out the new Gmail experience to your users, review these security and data retention considerations.

  • Chat with external people—You can control how your users chat with people outside your organization. For details, go to Control external Chat and spaces chat options.
  • Create and join rooms that include external people—To let your users create and join rooms that include people outside your organization, follow the steps in Turn external spaces on or off.
  • Data retention—If your organization has data storage requirements, keep chat history on for everyone in your organization. By default, chat history is on for threaded rooms, one-on-one chats, and group conversations outside rooms. For details, visit Set chat history options for your organization.
  • Vault—If your organization uses Google Vault, check with your legal team to understand your organization's data governance policies. When chat history is off, chat messages aren't sent to Vault for you to keep, search, or export.

Train your users

To help users get started with integrated Gmail, have them go to Gmail training and help.

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