Verify your domain for Drive Enterprise

If you're the owner or IT admin for your organization's domain name, you can unlock more business features, including identity management, security controls, and auditing. Unlock features by verifying you own your domain.

You can verify your domain:

  • After signing up for Drive Enterprise and trying it out with your team.
  • After someone else at your domain signs up for Drive Enterprise. In this case, you take over Drive management for your organization.

Unlocks more business features

When you verify your domain for Drive Enterprise:

  • You assume full administrative control of all Drive Enterprise user accounts in your organization. You can create accounts, manage user profiles and security settings, and more.  
  • You get extra security features including Data loss protection and Google Vault.
  • You can upgrade to G Suite to get even more apps, including Gmail, Calendar, and Hangouts.

For details, compare Drive Enterprise features.

Consumer accounts can't be restored. When you verify your domain for Drive Enterprise, users whose accounts were converted from a consumer Google Account become permanently managed. Before you verify, these users can back up or delete their personal data, or delete their account. Learn about joining Drive Enterprise with a consumer Google Account.

How to verify domain ownership

To unlock business features for Drive Enterprise, you need to verify that you own your organization's domain.  

Step 1: Get access to your domain host

To verify your domain with Google, you must have:

  • The sign-in information for your domain host—Your host is typically where you bought your domain, such as GoDaddyTM or Enom®. If you’re not sure where you bought your domain, see Identify your domain host.
  • Access to your domain's DNS settings/records—You'll need to update your domain’s DNS settings (also called DNS records). Most domain hosts let you do this yourself, by signing in to your account at the host. Others may update your settings for you.

    If your domain host doesn't allow updating DNS settings, you can verify your domain by updating files at your domain's website. See Verify your domain through your website

Step 2: Update your domain settings (use the Setup Wizard)

Follow these steps to verify you own your domain. Choose steps based on whether you're currently a Drive admin or taking control from another admin.

I'm already my team's Drive admin

If you have access to your Google Admin console:

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domains.

    If you don't see Domains on the Home page, at the bottom, click More controls.

  3. Click the button to Verify your domain. Then follow steps in the Setup Wizard.
  4. When it's time to verify your domain, you'll be asked to sign in to your domain host. You'll get a verification record to add to your domain’s DNS settings.

    Click below for step-by-step instructions to add the verification record, for your host. Also find generic steps if your host isn't listed.

    SEE VERIFICATION STEPS FOR YOUR DOMAIN HOST 

    Important: The verification record doesn’t affect your existing website or email.

  5. After you add the verification record to your DNS settings, you'll tell the Setup Wizard to look for this record. After a few minutes (though it might take up to an hour), you’ll get a confirmation message that your domain is verified. You can then start using Drive Enterprise. 

I'm taking control from another admin

If you don't have access to the Google Admin console:

  1. Go to the Drive Enterprise sign-up page.
  2. Sign up using your email address at the domain you're verifying.

    Use an address where you can get mail. 

  3. Follow instructions in the Setup Wizard to become the admin who manages Drive for all users at your organization.

Step 3: Set up billing (required to avoid account suspension)

Set up billing to avoid suspension: After you verify your domain, you have 15 days to set up billing. If billing was already set up, you must set it up again. Otherwise, your account will be suspended.
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Under Subscriptions, next to Google Drive Enterprise, click Set up billing.
  4. Follow the instructions to set up Drive Enterprise billing.

For details, see Set up paid Drive Enterprise service

Want help with these steps? 

You can contact us directly for help (available with your Drive Enterprise subscription): Contact support

After you verify your domain

  • Existing users get an email telling them that their Drive Enterprise accounts will soon have a new administrator.
  • More business features become available in your Google Admin console.
  • You become the sole admin for Drive Enterprise users. Any previous admins lose access to the Admin console.
  • You can optionally assign admin privileges to other users. For details, see Assign administrator roles to a user.

Questions

Why must I verify my domain?
Before we can unlock business features such as identity management and security controls, for any organization, we need to know they own their domain. This helps prevent anyone from using Google services with someone else's business identity. 
A domain is what comes after www. in web addresses. This is often your organization's name, followed by .com. An example is yourbusiness.com.
Who is my domain host?

If you’re not sure where you bought your domain, see Identify your domain host.

Can I tell if my domain is verified?
To check if your domain has been verified:
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domains.

    If you don't see Domains on the Home page, at the bottom, click More controls.

  3. If you don't see a message asking you to verify your domain, your domain has been verified.
How long does verification take?

Adding your verification record takes about 10 minutes. It can take up to 1 hour for us to confirm you added the record, but it usually happens more quickly.

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