Domain in use

You are attempting to sign up for a new Google service (Google Workspace, Cloud Identity) account and receive a "This domain is already in use" error. This happens when a previous owner of your domain name has used Google Workspace in the past. Alternatively, you are attempting to take over an existing Essentials team or teams.

If you are the previous owner of the existing Google Workspace/Cloud Identity instance, please follow our troubleshooter.

If no one in your company recalls using Google Workspace/Cloud Identity before, please fill-in the following form with the domain you are trying to sign-up for and contact email address where we can reach you to help you with sign-up.

* Required field

Please enter a valid domain
Please enter a valid email address.
Would you prefer to be contacted by phone? *

By clicking on this button, you will start a process of removing the existing Google Workspace account and creating a new one for your organization.

DO NOT SUBMIT this form if you are the owner of existing account and are trying to regain access or seek support.

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Some account and system information will be sent to Google, and support calls and chats may be recorded. We will use this information to improve support quality and training, to help address technical issues, and to improve our products and services, subject to our Privacy Policy and Terms of Service.
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