Changes to upgrades starting in November 2019
When you upgrade from the legacy free edition of G Suite to G Suite Basic, G Suite Business, or Enterprise Plus:
- You immediately switch to a paid subscription
- You can’t downgrade your account back to the legacy free edition of G Suite
Note: If you upgraded before this change, you could downgrade during the 14-day trial period.
How to upgrade
Step 1: Choose your business featuresDepending on the features you want, you can upgrade to the G Suite Basic, Business, or Enterprise Plus edition. Compare features below to decide which edition you want.
Compare more features | Go to pricing
| Enterprise Plus | G Suite Business | G Suite Basic | Free edition | |
|---|---|---|---|---|
| Maximum number of users | Unlimited | Unlimited | Unlimited | 10 |
| Email, document, image storage per user | Unlimited* | Unlimited* | 30 GB | 15 GB |
| 24/7 customer support | ✔ | ✔ | ✔ | |
| 99.9% guaranteed uptime | ✔ | ✔ | ✔ | |
| Option to disable Gmail ads | ✔ | ✔ | ✔ | |
| Ability to use Microsoft Outlook | ✔ | ✔ | ✔ | |
| Mobile device management | ✔ | ✔ | ✔ | |
| Archiving with Vault | ✔ | ✔ | ||
| Login security keys | ✔ | ✔ | ||
| Drive activity reports | ✔ | ✔ | ||
| Advanced reports and policy controls | ✔ | ✔ | ||
| Enhanced security, controls, and customization | ✔ |
* If there are 4 or fewer users in your organization, each user gets 1 TB of storage.
After deciding which G Suite edition you want, follow the steps to switch to a paid subscription. After you upgrade:
- You immediately switch to a paid G Suite subscription
- You can’t downgrade back to the legacy free edition of G Suite
Upgrade to G Suite Basic
-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
From the Admin console Home page, at the top left, click Menu
Billing
- Next to your G Suite legacy subscription, click Upgrade To G Suite.
-
Select a payment plan:
- Flexible Plan—No long-term commitment, pay for the users you have each month, and add or remove users as needed.
- Annual Plan (Monthly Payment)—Requires a 1-year contract, pay monthly for users committed upfront, and add users as needed. You can increase the number of users in the users needed field.
-
(Optional) Under Flexible Plan, click Add promotion code and enter any promotional code you have.
-
Click Checkout.
-
Click Place Order.
- If you haven't already, set up your billing information.
Upgrade to G Suite Business or Enterprise Plus
-
Sign in to your Google Admin console.
Sign in using your administrator account (does not end in @gmail.com).
-
From the Admin console Home page, go to Apps
- In the top right, click Add Services.
- Below G Suite Business or Enterprise Plus, click Add It Now.
-
Select a payment plan:
- Flexible Plan—No long-term commitment, pay for the users you have each month, and add or remove users as needed.
- Annual Plan (Monthly Payment)—Requires a 1-year contract, pay monthly for users committed upfront, and add users as needed. You can increase the number of users in the users needed field.
-
(Optional) Under Flexible Plan, click Add promotion code and enter any promotional code you have.
-
Click Checkout.
-
Click Place Order.
- If you haven't already, set up your billing information.
