Turn Search and Assistant on or off for users

Google Assistant is not available for managed Chromebooks.

As an administrator, you can control who uses Google Search and Assistant services with their Google Account. Just turn the service on or off in your Admin console. Users who have it on can use their account to see personal results and access additional features. Users whose service is off can still use some Search features, though without using information from their account or saving information to it, similar to the experience for a user signed out of their account. 

When the service is set to Off, users continue to have access to services that are not controlled individually, like news.google.com and finance.google.com

Note: Some features may also require the Web & App Activity service to be turned on. For details, go to Turn Web and App Activity on or off

Control who uses Search and Assistant with their account

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
    Tip: Scroll to see all services. Or at the top, choose a Filter to narrow the list, for example, based on status or popularity.
  3. Click Search and Assistant

  4. At the top right of the uppermost box, click the Down arrow "".
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

Let users access Google Workspace data

When using Search, users see the Sign in button, even if they’re already signed in.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click Search and Assistant
  4.  In the Google Assistant settings panel, turn User access to Google Workspace data and services using Google Assistant on. 
  5. Click Save.
  6. To turn a service on or off for everyone in your organization, click on the Service status sectionand thenselect On for everyone or Off for everyone.
  7. Click Save.

Allow access to Google Workspace data for devices using Google Assistant

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click Search and Assistant.
  4. In the Google Assistant settings panel, click Manage device access to Google Workspace data and services using Google Assistant.
  5. Check the boxes for the devices you want to manage.
  6. (Optional) To require Voice Match or Face Match to access Google Workspace data, check the Require Face Match or Voice Match box.
    Note: Voice Match and Face Match are not security features. For more information, see Face Match on Google Nest Hub Max.
  7. Click Save.
    Google Assistant settings
  8. To turn a service on or off for everyone in your organization, click on the Service status sectionand thenselect On for everyone or Off for everyone.
  9. Click Save.

Related topics 

 


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

 
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