G Suite for Education FAQ
Below are common questions about G Suite for Education.
G Suite for Education is free and includes user accounts.
|G Suite for Education||G Suite Basic|
|Cost||Free||Fee per user|
|Google Sites||100 GB||10 GB plus 500 MB per number of paid users|
|Storage for Google Drive, Gmail, and Google Photos||Unlimited||30 GB|
|Google Vault||Free||$5 add-on fee per user, or included with an upgrade to G Suite Business or G Suite Enterprise|
|G Suite for Education||G Suite for Nonprofits|
|Eligibility||K–12 or higher nonprofit educational institution, accredited by an accepted accreditation body||See Activate G Suite for Nonprofits|
|Google Drive||Free, unlimited storage||
|Google Vault||Free, unlimited storage||$5 add-on fee per user per year (minimum 100 licenses)|
|Availability||Worldwide||Only in certain countries|
G Suite for Education accounts provide 10,000 user licenses. You don’t have to remove inactive users.
Each user has unlimited storage for Google Drive, Gmail, and Google Photos. If there are 4 or fewer users in your organization, each user gets 1 TB of storage.
Gmail, Google Calendar, Hangouts, Drive, and Sites are guaranteed to be available at least 99.9% of the time. For more information, see the G Suite Service Level Agreement.
Nonprofit organizations can only apply for G Suite for Nonprofits. For more information, visit the Google for Nonprofits website.
On average, it takes 6 weeks to set up G Suite for your organization.
Yes, G Suite offers SAML single sign-on (SSO) to integrate with your authentication system. G Suite also offers an extensive code library for your reference while setting this up. For details, see Set up SSO using 3rd party IdPs.
We offer many resources to help you train your users. See the G Suite Learning Center.
24/7 phone and email support is available with your G Suite for Education account. Chat support is available in English. See Contact G Suite support.
G Suite for Education does not collect student data for advertising purposes.
We scan Gmail to keep users’ mail secure. Scanning includes virus and spam protection and is 100% automated. We scan all incoming email, relevant search results, and features, such as Gmail Priority Inbox. For more information, see Google Safety Center.
In all educational domains, advertisements are turned off for G Suite for Education services. And, users don't see ads in Google Search when signed in with their G Suite for Education accounts.
Schools can filter, monitor, and archive mail using Gmail advanced settings. See Tailor Gmail settings for your organization.
Or, you can set up a gateway for your school to route mail through our system. If you don’t want to do it yourself, we have partners who can do it for you. For details, see Set up an inbound mail gateway and Marketplace partners.
Yes. We contractually require that schools using G Suite for Education get the parental consent required by COPPA. Our services can be used in compliance with COPPA as long as a school has parental consent. For more details, see COPPA.
Yes. G Suite for Education core services comply with the Family Educational Rights and Privacy Act (FERPA).