Google Workspace for Education storage policy changes

1. Read about changes to the storage policy

G Suite for Education is now Google Workspace for Education. Learn more

We recently announced a storage model that provides schools and universities with a baseline of 100 TB of pooled storage shared across all users. The model provides enough storage for over 100 million documents, 8 million presentations, or 400,000 hours of video. This model goes into effect across all Google Workspace for Education editions for existing customers in July 2022 and will be effective for new customers who sign up in 2022.

How do I know if my organization is impacted?

You can use the dashboards and reports in your Google Admin console to calculate your current usage and prepare. However, before this policy takes effect, we provide administrator tools that help you understand how much storage you’re using, set storage-allocation policies, and identify accounts that use a disproportionate amount of storage. For more details, refer to the Storage Guide for Admins.

Storage FAQ

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What does pooled storage mean?
Pooled storage is the storage shared across your users for everything in their accounts. This includes, but is not limited to, files from Google Drive, Gmail, and Google Photos. Starting on February 1, 2022, new and updated Google Docs, Sheets, Slides, Forms, Drawings, and Jamboard files count toward your organization's storage quota. For details, go to How Google Workspace storage works.
Pooled storage means you allocate storage based on the needs of your users. When it takes effect, you can use your Google Admin console to assign different limits for different groups of users.
Note: Deleted messages and files retained by Google Vault don’t count against the user’s storage quota.
When does Google implement this new storage policy?
The new storage policy goes into effect for existing customers of all Google Workspace for Education editions in July 2022. It also applies to new customers who sign up in 2022.  
How much storage is included with Google Workspace for Education?
Schools and universities have a baseline of 100 TB of pooled storage shared across users and accounts. Institutions with more than 20,000 students, faculty, and staff, or 20,000 monthly-active users that follow our Acceptable Use Policy can get additional storage. These larger organizations can request the additional storage before the end of 2021.
How do I know how much storage my organization is using?
Starting on February 1, 2022, new and updated Google Docs, Sheets, Slides, Forms, Drawings, and Jamboard files will count toward your organization's storage quota.
You can use the dashboards and reports in your Google Admin console to see how much storage your organization is using. Your users can also see their usage in their Drive settings.

See the storage usage for your entire organization

Important: The total won't include Google Docs, Sheets, Slides, Forms, Drawings, or Jamboard files until February 1, 2022. These files typically add 100 MB of storage per user per month.
  1. Go to the article View Apps reports for your organization.
  2. Follow the steps on how to go to the Accounts reportand thenTotal storage used.

See the storage status of a single user

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Click a user to open their account page.
    At the top of the page, you can see the percentages of mail and Drive storage utilized by the user.

Can my users see how much storage they have available?

Yes. Your users can see how much space they have available by going to the Drive storage page.

Does the storage policy apply to active and suspended users?
Suspended users are in your storage pool.
What do I do if I need more storage?
Institutions with more than 20,000 students, faculty, and staff, or 20,000 monthly-active users that follow our Acceptable Use Policy, qualify for additional storage. The process to request more storage will roll out in the coming months.
Organizations that still need additional storage can purchase either Education Plus or Teaching and Learning Upgrade. Compare Google Workspace for Education editions.
How can my organization avoid exceeding the storage limit?
The admin and user get in-app notifications when the account or user is close to exceeding, or has exceeded, the storage allocation.
So that you don’t accidentally lose access to critical services like Gmail, Drive, or Classroom due to your storage allocation, the tools we provide help you plan for and address storage needs.
Can I move data from Drive to other platforms, such as Google Cloud Storage?
Google Cloud offers a number of storage options to meet your needs, such as Google Cloud Storage. You can use open-source tools or other third-party methods to migrate data to Google Cloud Storage. For more details, contact your Google Cloud Sales representative or Contact sales.
Can I only purchase additional storage?
No. You can get additional storage through Education Plus or Teaching and Learning Upgrade. If you already purchased Education Plus for your entire organization and still need more storage, contact your sales representative or Contact your Google reseller.
Or, you can purchase more granular storage options with Google Cloud Storage

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