🔍 YouTube FAQs: Need help? Start here!
Hi all,
We have created a list of various FAQs to help you get viewers and creators started with YouTube.
For an overview of all FAQs that you can find in the community, please find the links below:
For creators:
Create videos and manage your channel:
- My views keep fluctuating or freezing. What can I do?
- My video upload is stuck in processing. What do I do?
- How do I get the Community tab?
- Is it possible to restore a deleted video or YouTube channel?
- How to get a custom URL
- How to change a custom URL
- Issue with livestream
- My livestream wasn't saved or didn't save correctly. Can I get my original video back?
Monetization: YPP, Super Chat, Merch:
- Removed from the YouTube Partner Program for Reused Content
- YPP applications still under review
- Why can't I sign up for monetization (YouTube Partner Program)?
- Yellow monetization icons - more info and resources!
- I'm not seeing ads on my YouTube videos. What can I do?
- My monetization is disabled due to invalid click activity
Policy, safety & copyright:
- Copyright strikes and how to appeal
- Answering your questions about Copyright claims
- I think my channel was terminated by mistake. What can I do?
Your YouTube account:
For viewers:
Watch and discover videos:
- How do I activate and sign in the YouTube app on my TV?
- My video keeps freezing or not loading. What can I do?
- I get too many ads! How can I get rid of them?
- I can't see my YouTube comments. What do I do?
Policy, safety & copyright:
Paid subscriptions and shows:
- I was charged for a YouTube paid product but it's not working!
- How can I contact support about my YouTube purchases?
- How do I cancel my YouTube Premium subscription or trial?
- I didn't mean to pay for a YouTube Premium subscription! How can I get a refund?
- Payment or billing issues with YouTube Premium
- I paid for a show or movie but it's not working! What can I do?
- How do I cancel my YouTube TV subscription or free trial?
- How do I pause my YouTube TV subscription?
- I didn't mean to pay for a YouTube TV subscription! How can I get a refund?
Your YouTube account:
Need more help? Read this article about how to get support from YouTube.
We hope this helps and if you have further questions, please post them in the community!
Camilla (TeamYouTube)
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Last edited by Rob - TeamYouTube Jun 8, 2022