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In order to change your custom URL, you have to remove your existing URL and claim a new one. This deactivates the URL so that it no longer directs viewers to your channel.
Follow these steps to claim a new custom URL.
Please mind, you can remove a custom URL from your channel up to three times per year.
If you're eligible, you can claim a new custom URL immediately after removal, but it may take a couple of days before the previous custom URL stops directing to your channel.
If this doesn’t help, you can let us know by following up on your original post.
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Go to the Legal Help page to request content changes for legal reasons.