Find or change your storage

You can use Google One storage space on Google Drive, Gmail, and Google Photos. Check if Google One is available for your account, and how much it costs.

On your iPhone or iPad, you can upgrade to Google One from the Google Drive app or the Google Photos app.

Buy storage via the Google Drive app

Note: Make sure your Google Drive app is up to date. It may take a few minutes after updating for your purchase to appear. Update your Google Drive app.

  1. On your iPhone or iPad, open the Google Drive app Drive.
  2. On the top left, tap Menu Menu and then Storage.
  3. Next to the price for the plan you want, tap Buy storage.

Buy storage via the Google Photos app

  1. On your iPhone or iPad, open the Google Photos app Photos.
  2. On the top left, tap Menu Menu and then Settings.
  3. Tap Back up & sync.
  4. Under "Backup account," tap Buy storage.
  5. Follow the onscreen instructions.

Get help & fix issues with storage

Your family members use up a lot of your shared storage

By default, family members can use as much of the available storage as they want. If someone is using too much storage, ask them to clear some of their storage.

If you don't want to share your storage with your family, learn how to stop sharing Google One.

Your storage space didn't change after you upgraded

It may take up to 24 hours for your new storage to become available. Check again in a day to see if your storage space is updated.
Available storage didn't go up as much as expected

If you change your storage limit, it can take up to 24 hours for the changes to apply to your account.

A Google One membership replaces your current paid storage plan. The storage from your Google One membership becomes your new storage limit. It isn't added on top of your existing paid storage.

If you got storage as part of a promotion, you'll keep the extra storage.

Learn more about how Google One works with existing storage.

Available storage didn't increase after deleting files

Not all files count against your storage space. For example, emails in your Gmail's Trash don't take up storage, but files in your Drive's Trash do.

Learn more about what files take up space.

You can’t send or receive emails after the upgrade

If you change your storage limit, it can take up to 24 hours for your new storage limit to apply to your account. During this time, messages sent or received through Gmail can be affected. Try these troubleshooting steps:
  1. Sign out of your Google account, then sign back in.
  2. Send a test email to yourself.
  3. If that doesn’t work:
    • Open an incognito window and log into your Gmail account there. Then try to send an email.
    • Use a different browser like Internet Explorer or Firefox to open your Google account. Try to send an email.

If you still can’t send messages, wait 24 hours and try again.

What happens if you run out of space

All your files will stay safe, but you won't be able to store anything new. For example:

  • Gmail: You won't be able to send or receive messages. Messages sent to you will be returned to the sender.
  • Google Drive: You won't be able to sync or upload new files. Syncing between your computer's Google Drive folder and My Drive will stop. You can still create Google documents because they don't take up any storage space.
  • Google Photos: You won't be able to upload photos in their Original Quality. If you want to add any more photos, you can either upload or back up in High Quality (lower resolution), or turn off backups.

Learn more about clearing space on Google Drive.

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