Manage Google Meet hardware

As an administrator, you decide which settings control your organization’s Google Meet hardware. You can change some settings for individual devices, and other settings only at the organizational unit level.

Service settings

Service settings can only be applied fleet-wide and can't be updated for an organizational unit. To change service settings:

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Devices > Google Meet hardware > Settings.
Some features may require having the Meet hardware Manage organizational unit settings privilege.
Click the panel containing the settings you want to change.

Admins can modify the following service settings:

Device enrollment: Decide whether users need administrator permission to enroll devices. For details, go to Enroll and license Meet hardware devices.
Built-in interoperability direct access: Allow Meet hardware devices to join third-party calls without waiting to be admitted. For details, go to Use Meet hardware to join a Zoom meeting.
New device alerts: Decide whether the administrator gets an alert when a new device is enrolled.
On-device suspension warning: Decide whether users can see subscription-related warnings on the device.

Individual device settings

These settings are applied at the individual device level. There are multiple ways to change them:

Set an individual device setting for 1 device

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Devices > Google Meet hardware > Devices.
Some features may require having the Meet hardware View devices privilege.
Select a specific device from the list.
Click the Device settings card to expand the list of individual device settings and make your desired changes.

Some features may require having the Manage devices privilege for Google Meet hardware.

Set an individual device setting for up to 50 devices

You can update some settings for multiple devices at the same time. This is called a bulk action.

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Devices > Google Meet hardware > Devices.
Some features may require having the Meet hardware View devices privilege.
Check boxes to select devices, or filter devices by organizational unit or other criteria.
Click More for a list of individual device settings that are modifiable via bulk action.
Some features may require having the Manage devices privilege for Google Meet hardware.

Bulk update individual device settings

For details, go to Bulk update Meet hardware settings.

Admins can modify the following settings for individual devices:

Device name: Add a name for the device. For details, go to Name your device.
Asset ID: Add your internal ID for the device.
Assigned calendar: Associate a calendar with a device to schedule meetings for the device. For details, go to Assign a Google Calendar to Meet hardware.
Notes: Use to record and share information about a device with other administrators.
Occupancy detection: Allow Meet hardware to report room occupancy data. For details, go to Turn on occupancy detection.
Software audio processing: Choose whether to apply echo cancellation and audio gain control. For details, go to Turn software audio processing on or off.
Noise cancellation: Select the default noise cancellation setting for each call. Noise cancellation removes noise that isn't speech. For details, go to Turn noise cancellation on or off by default.
Camera home position: Set a supported camera's default home position using the touch controller. For details, go to Turn pan tilt zoom home setting on or off.
Default volume: Set the initial volume for each call.
Third party control system: Connect your Meet hardware with a third-party control system. Specify the control system API URL, web UI URL, or both. For details, go to Integrate third-party control systems.

Settings adjustable at the organizational unit level

These settings are applied at the organizational unit level.

Customize devices by organizational unit

These settings can also appear in the Admin console as Inherited Google Meet hardware settings.

Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.

Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
Go to Menu Devices > Google Meet hardware > Settings.
Some features may require having the Meet hardware Manage organizational unit settings privilege.
In the Devices panel, click Settings .
Click the panel containing the settings you want to change. For the full list of settings, go to Device settings.
(Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
On the System settings page, change one or more settings for your devices.
Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit.

Changes can take up to 24 hours but typically happen more quickly. Learn more

Device settings

Admins can modify the following device settings at the organizational unit level:

Release channel: Switch your devices between Google Meet hardware Stable, Delayed stable, Beta, and Test software releases. For details, go to Chrome browser release channels.
Timed reboot: Use a restart schedule. For the steps, go to Set a restart schedule for your devices.
Display power saving: Decide whether displays turn off automatically when inactive. For details, go to Manage power-saving settings.
Time zone: Choose the time zone. For the steps, go to Set a time zone for your devices.
Home screen: Change the wallpapers and home screen themes that appear on your devices. For details, go to Manage wallpapers & home screen theme.
Screen saver: Decide whether your organization's Meet hardware devices display custom images when not being used, and when the images are displayed. For details, go to Display custom screen saver images.
Call phones: Decide whether participants can join meetings by phone. For details, go to Invite guests to a meeting.
Built-in interoperability: Allow Meet hardware devices to connect to meetings hosted on third-party video conferencing platforms. For details, go to Allow Meet hardware to join 3rd party video conferencing services.
Room check-in: Allow users to check in to the device's meeting room. For details, go to Use Companion mode for hybrid learning & collaboration.

Alerts

Admins can modify the following alerts settings at the organizational unit level:

Alert recipients: Decide which email addresses and mobile phone numbers receive offline or peripheral alerts.
Device alerts: Decide whether alerts are sent, and if they are sent by email or mobile phone when a device's status changes.
Peripheral alerts: Decide whether alerts are sent by email or SMS when a peripheral's status changes.
Peripheral issue alerts: Decide which missing peripherals trigger alerts.

For details about alerts, go to Get connectivity and peripherals alerts.

Data sharing

Admins can modify the following data-sharing settings at the organizational unit level:

Report diagnostics: Decide whether the device sends Google usage information as well as detailed diagnostics and user feedback to help improve Meet hardware.
Logs and feedback: Decide whether Google Meet hardware uploads device logs twice a day to Google. If the admin reports an issue to Google Workspace support, support staff can use the logs to help solve the issue.
Error reporting: Decide whether the device sends Google usage statistics and crash reports whenever a system or browser process fails. Usage statistics don't include web page URLs or any personal information. However, crash reports do contain system information from the time of the crash and might contain web page URLs or personal information.
Device state reporting: Decide whether devices enrolled in your organization report their state to Google and the admin. The report identifies which version of hardware, software, and OS devices are using, as well as:
- Whether the device is online
- Whether the device is updated
- Whether the device complies with domain policies

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