Manage Google Meet hardware

As an administrator, you decide which settings control your organization’s Google Meet hardware. You can change some settings for individual devices, and other settings only at the organizational unit level. 

Service settings

Service settings can only be applied fleet-wide and cannot be updated for an organizational unit. To change service settings:

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Go to Menu  DevicesGoogle Meet hardwareSettings.
3. Select the panel containing the settings you want to change.

 Service settings admins can modify:

• Device enrollment: Decide whether users need administrator permission to enroll devices. For details, see Enroll and license Meet hardware devices.
• Built-in interoperability direct access: Allow Meet hardware devices to join third-party calls without waiting to be admitted. For details, see Use Meet hardware to join a Zoom meeting.
• New device alerts: Decide whether the administrator gets an alert when a new device is enrolled. 
• On-device suspension warning: Decide whether users can see subscription-related warnings on the device.

Individual device settings

These settings are applied at the individual device level. There are multiple ways to change them:

Set an individual device setting for 1 device

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Go to Menu  DevicesGoogle Meet hardwareDevices.
3. Choose a specific device from the list.

4. Click on the Device settings card to expand the list of individual device settings and make your desired changes.

   Some features may require having the Manage devices privilege for Google Meet hardware.

Set an individual device setting for up to 50 devices

 You can update some settings for multiple devices at the same time. This is called a bulk action.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Go to Menu  DevicesGoogle Meet hardwareDevices.
3. Check boxes to select devices, or filter devices by organizational unit or other criteria.

4. Click More to see a list of individual device settings that are modifiable via bulk action.

   Some features may require having the Manage devices privilege for Google Meet hardware.

Bulk update individual device settings

For details, go to Bulk update Meet hardware settings.  

Settings admins can modify for individual devices:

• Device name: Add a name for the device. For details, see Name your device.
• Asset ID: Add your internal ID for the device. 
• Assigned calendar: Associate a calendar with a device to schedule meetings for the device. For details, see Assign a Google Calendar to Meet hardware.
• Notes: Use to record and share information about a device with other administrators. 
• Occupancy detection: Allow Meet hardware to report room occupancy data. For details, see Turn on occupancy detection.
• Software audio processing: Choose whether to apply echo cancellation and audio gain control. For details, see Turn software audio processing on or off.
• Noise cancellation: Choose the default noise cancellation setting for each call. Noise cancellation removes noise that isn't speech. For details, see Turn noise cancellation on or off by default.
• Camera home position: Set a supported camera's default home position using the touch controller. For details, see Turn pan tilt zoom home setting on or off.
• Default volume: Set the initial volume for each call.
• Third party control system: Connect your Meet hardware with a third-party control system. Specify the control system API URL, web UI URL, or both. For details, see Integrate third-party control systems.

Settings adjustable at the organizational unit level

These settings are applied at the organizational unit level.

Customize devices by organizational unit

 These settings may also appear in the admin console as Inherited Google Meet hardware settings.

Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Go to Menu  DevicesGoogle Meet hardwareSettings.
3. In the Devices panel, click Settings .
4. Select the panel containing the settings you want to change. For the full list of settings, see the table below.
5. (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
6. On the System settings page, change one or more settings for your devices. 
7. Click Save. Or, you might click Override for an organizational unit.

   To later restore the inherited value, click Inherit. 

Changes can take up to 24 hours but typically happen more quickly. Learn more

Device settings

Device settings admins can modify at the organizational unit level:

• Release channel: Switch your devices between Google Meet hardware Stable, Delayed stable, Beta, and Test software releases. For details, see Change the automatic updates for your devices. 
• Timed reboot: Choose the local time at which the devices will reboot. The default option chooses the least interruptive time to reboot. For details, see Check time zone and reboot settings.
• Display power saving: Decide whether displays turn off automatically when inactive. For details, see Manage power saving settings.
• Time zone: Choose whether the device keeps its current time zone or is set to local time. For details, see Check time zone and reboot settings.
• Home screen: Change the wallpapers and home screen themes that appear on your devices. For details, see Manage wallpapers & home screen theme.
• Screen saver: Decide whether your organization's Meet hardware devices display custom images when not being used, and when the images are displayed. For details, see Display custom screen saver images.
• Call phones: Decide whether participants can join meetings by phone. For details, see Invite guests to a meeting.
• Hey Google voice control: Decide whether Hey Google voice control is enabled on devices. For details, see Enable Hey Google voice control.
• Built-in interoperability: Allow Meet hardware devices to connect to meetings hosted on third-party video conferencing platforms. For details, see Allow Meet hardware to join 3rd party video conferencing services.
• Room check-in: Allow users to check in to the device's meeting room. For details, see Use Companion mode for hybrid learning & collaboration.
• Feature preview: Test new features to get feedback from users. For details, go to Try features early on your devices.

Alerts

Alerts settings admins can modify at the organizational unit level:

• Alert recipients: Decide which email addresses and mobile phone numbers receive offline or peripheral alerts.
• Device alerts: Decide whether alerts are sent, and if they are sent by email or mobile phone when a device's status changes. 
• Peripheral alerts: Decide whether alerts are sent by email or SMS when a peripheral's status changes. 
• Peripheral issue alerts: Decide which missing peripherals trigger alerts.

For details about alerts, see Connectivity and peripheral issue alerts. 

Data sharing

Data sharing settings admins can modify at the organizational unit level:

• Report diagnostics: Decide whether the device sends Google usage information as well as detailed diagnostics and user feedback to help improve Meet hardware.
• Logs and feedback: Decide whether Google Meet hardware uploads device logs twice a day to Google. If the admin reports an issue to Google Workspace support, the logs are available to support to help solve the issue.
  Error reporting: Decide whether the device sends Google usage statistics and crash reports whenever a system or browser process fails. Usage statistics don't include web page URLs or any personal information. Crash reports, however, do contain system information from the time of the crash and might contain web page URLs or personal information.
• Device state reporting: Decide whether devices enrolled in your organization report their state to Google and the admin. The report identifies which version of hardware, software, and OS devices are using, as well as:
  • Whether the device is online
  • Whether the device is updated
  • Whether the device complies with domain policies

Related topic

• Unsupported admin settings for non-ChromeOS device models

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