Allow Meet hardware to join 3rd party video conferencing services

Turn Cisco WebEx interoperability on or off

You can allow Meet hardware devices to join WebEx calls at no additional cost. This feature is turned on by default.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Go to Menu  DevicesGoogle Meet hardwareDevices.
3. In the Devices panel, click Settings .
4. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit.
5. In the Device Settings tab, go to the Built-in Interoperability section and click Cisco Webex.
6. Click Save. If you configured a child organizational unit, you might be able to Inherit or Override a parent organizational unit's settings.

Unsupported features

Built-in Webex interoperability experience includes limited core video conferencing functionality. Joining a Webex meeting from a Google Meet hardware device will not allow access to certain features, including the following:

• Present via HDMI
• Dual-screen support
• Change layout
• Closed captions
• Chat

Related topics

For administrators:

• Allow 3rd party devices to join Meet meetings
• Meet interoperability FAQ

For users:

• Join a Meet video meeting from a third-party system
• Use Meet Hardware to join a WebEx meeting

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