You can allow Google Meet hardware devices to join Webex and Zoom calls at no additional cost. This feature is turned on by default. Using Webex and Zoom with a Meet hardware device allows core video conferencing functionality. You can also allow Meet hardware devices to join Microsoft Teams meetings by setting up and licensing the Pexip Connect integration described below.
- Turn Zoom interoperability on or off
- Turn Cisco Webex interoperability on or off
- Turn Microsoft Teams interoperability on or off
- (Microsoft Teams interoperability) Turn Pexip Connect for Google Rooms on or off and import your Pexip Customer ID.
- Unsupported third-party conference features on Meet hardware
- Allow Meet hardware devices to join Zoom calls without being admitted by a host
Turn Zoom interoperability on or off
You can allow Meet hardware devices to join Zoom calls at no additional cost. This feature is turned on by default.
Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.
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Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
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Go to Menu
Devices > Google Meet hardware > Settings.
Some features may require having the Meet hardware Manage organizational unit settings privilege.
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(Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
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In the Device Settings tab, go to the Built-in Interoperability section and click Zoom.
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Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit.
Turn Cisco Webex interoperability on or off
You can allow Meet hardware devices to join Webex calls at no additional cost. This feature is turned on by default.
Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
-
Go to Menu
Some features may require having the Meet hardware Manage organizational unit settings privilege.
- (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
- In the Device Settings tab, go to the Built-in Interoperability section and click Cisco Webex.
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Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit.
Turn Microsoft Teams interoperability on or off
You can allow Meet hardware devices to join Microsoft Team calls at no additional cost. Microsoft Teams Direct Guest Join is turned on by default for your organization’s users, including all organizational units.
You can also use Pexip Connect to join Microsoft Team calls. If you have existing Pexip configurations and you’ve assigned specific organizational units to use Pexip, these settings aren't overridden.
Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
-
Go to Menu
Some features may require having the Meet hardware Manage organizational unit settings privilege.
- (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
- In the Device Settings tab, go to the Built-in Interoperability section, and under Microsoft Teams, select Enabled.
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Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit.
Turn Pexip Connect for Google Rooms on or off
You can allow Meet hardware devices to join Teams meetings using Pexip Connect. This feature can be purchased from authorized resellers or through the Cloud Marketplace.
You can also use Microsoft Teams Direct Guest Join. If you have existing Pexip Connect configurations and you’ve assigned specific organizational units to use Pexip, these settings aren't overridden.
Before you begin: If you need to set up a department or team for this setting, go to Add an organizational unit.
-
Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
-
Go to Menu
Some features may require having the Meet hardware Manage organizational unit settings privilege.
- (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how
- In the Device Settings tab, go to the Built-in Interoperability section and click Microsoft Teams (Powered by Pexip).
- Add your Pexip Customer ID in the text box. You can obtain this value from Pexip.
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Click Save. Or, you might click Override for an organizational unit.
To later restore the inherited value, click Inherit.
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Repeat these steps to enable rooms in different organizational units.
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To verify Pexip Connect is enabled, tap Enter a code or nickname on the Google Meet hardware room controller. The Teams option should appear in the drop down menu.
Unsupported third-party conference features on Meet hardware
When using Google Meet hardware to join third-party video conferences, such as Zoom or Webex, the control tablet will not provide access to the third-party platform's equipment controls (such as Crestron). In addition, the zoomgov.com subdomain is not supported for Zoom on Meet.
If you join a Webex or Zoom meeting from a Meet hardware device, you will not have access to certain features, including:
| Feature | Webex | Zoom | Microsoft Teams | Teams via Pexip Connect |
|---|---|---|---|---|
|
Presenting using HDMI |
Supported | Supported | Not Supported | Not Supported |
| Dual-screen support | Not Supported | Not Supported | Not Supported | Not Supported |
| Changing participant layout | Not Supported | Supported | Not Supported | Not Supported |
| Using closed captions | Not Supported | Not Supported | Not Supported | Not Supported |
| Sending chat messages during a meeting | Not Supported | Not Supported | Not Supported | Not Supported |
Allow Meet hardware devices to join Zoom calls without being admitted by a host
By default, to join a Zoom call using a Meet hardware device, participants must be admitted by a host already in the meeting. As an administrator, you can allow Meet hardware devices to join Zoom calls without asking by generating an interoperability token in the Zoom web portal and adding it to the Google Workspace Admin console.
Step 1: Generate an interoperability token in the Zoom web portal
- Sign in to the Zoom web portal as an admin with the privilege to edit Zoom Rooms settings.
- To generate a token, click Account Management
Account Settings
- Copy the token; it will not be shown again.
For more details, go to Zoom Interop for Google Meet.
Step 2: Add the token to the Google Admin console
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Sign in with an administrator account to the Google Admin console.
If you aren’t using an administrator account, you can’t access the Admin console.
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Go to Menu
Some features may require having the Meet hardware Manage organizational unit settings privilege.
- In the Service settings section, click Built-in interoperability direct access.
- Paste the token you generated in the Zoom web portal in the section for Zoom Waiting Room bypass.
- Click Save.
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We expect this feature to be able to bypass the Only authenticated users can join meetings Zoom setting in a future release.
Related topics
For administrators:
For users:
- Join a Meet video meeting from a third-party system
- Use Meet Hardware to join a Webex meeting
- Use Meet hardware to join a Zoom meeting
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