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Fix Chromebook problems

Use the guides below to fix common Chromebook problems.


Hardware and operating system problems

  • Chromebook hardware (like the battery, keyboard, or screen)
  • The Chrome operating system

Connection problems 

  • Wireless or mobile networks
  • Wired networks

Printing problems

  • Printer not detected
  • Documents not printing
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Account problems

  • Sign-in errors
  • Permissions or Guest mode issues

Other problems

To tell us about a problem with your Chromebook:

  1. Open Chrome Chrome.
  2. Click More More.
  3. Go to Help and then Report an issue.

If you're still having problems, contact us or reach out to other Chromies like you.

Casey is a Chromebook expert and author of this help page. Help her improve this article by leaving feedback below.

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