Fix Chromebook problems

Use the guides below to fix common Chromebook problems.


Hardware and operating system problems

  • Chromebook hardware (like the battery, keyboard, or screen)
  • Chromebook software (including updates, speed, and performance)

Connection problems 

  • Wireless or mobile networks
  • Wired networks

Google Cloud Print problems

  • Printer not detected
  • Documents not printing
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Account problems

  • Sign-in errors
  • Permissions or Guest mode issues

Other problems

To tell us about a problem with your Chromebook:

  1. Open Chrome Chrome.
  2. Click More More.
  3. Go to Help and then Report an issue.

If you're still having problems, ask our experts in the help forum or contact your manufacturer.

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