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Order options for Chrome Enterprise

For administrators who manage Chrome OS devices for a business or school.

You can purchase Chrome OS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade. Each bundled device has an integrated perpetual upgrade that covers the life of the device.

If you have standalone Chrome OS devices, you need to purchase a standalone upgrade for each device that you want to manage.

Note: Your account type determines what Chrome features are available to you. For example, if your organization has an education account and you enroll a Chrome OS device bundled with Chrome Enterprise Upgrade, you can't access Chrome features that are exclusive to enterprise accounts.

See below for service and order options as well as details on how to purchase upgrades.

Options for bundled devices

Each bundled device comes with Chrome Enterprise Upgrade or Chrome Education Upgrade so you don’t have to purchase upgrades separately.

  • Upgrade covers the life of the device.
  • You can’t transfer an upgrade from one device to another in the same domain, even if you encounter a hardware issue and need to replace it.
  • You can re-enroll a device in another domain, unless you blocked transfer by policy, such as forced re-enrollment.

Options for standalone devices

 How you pay for standalone upgrades depends on what type you order.

Annual

Chrome Enterprise Upgrade

  • Bought per order term and can be renewed when the term ends.
    • I got Chrome Enterprise Upgrade using the Google Admin console—Add your billing information to your upgrade in the Admin console to automatically renew upgrades at the end of each term. If you opt out of automatic renewal or don’t add your billing information, you’ll have to manually renew upgrades when the term ends. 
    • I have upgrades with an authorized partner—When the term ends, you need to manually renew upgrades from your authorized partner.
  • Currently, there is no flexible plan available.
  • You can unenroll a device and transfer the upgrade to another device (of any model) in the same domain.
  • You can't transfer an upgrade to a device in another domain.
  • If you purchase additional upgrades mid-term, the cost is prorated and the new upgrade expires at the same time as your original order.

Perpetual

Chrome Education Upgrade, Chrome Enterprise Upgrade, and Chrome Nonprofit Upgrade

  • When you purchase upgrades, they’re assigned to a pool until you use them to enroll standalone Chrome OS devices. Each upgrade covers the life of the device that it's enrolled to.
  • If you encounter a hardware issue and need to replace a device, you can transfer the upgrade to another device of the same model (or equivalent manufacturer-provided replacement).
  • You can’t transfer an upgrade from one device model to another in the same domain.
  • You can’t transfer an upgrade to a device in another domain.
  • Transfers are audited.
  • We recommend reviewing the Auto Update policy for each device before you order a perpetual upgrade.

Chrome OS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade

  • Covers the life of the device that it's enrolled to.
  • You can’t transfer an upgrade from one device to another in the same domain, even if you encounter a hardware issue and need to replace it.
  • You can re-enroll a device in another domain, unless you blocked transfer by policy, such as forced re-enrollment.

How to order upgrades

You can purchase bundled devices and order standalone upgrades, such as Chrome Enterprise Upgrade or Chrome Education Upgrade, through an authorized partner

For standalone Chrome Enterprise Upgrade only, you can use the Admin console to subscribe and purchase up to 50 annual upgrades. If you use the Admin console to order standalone Chrome Enterprise Upgrade, you can switch to an authorized partner. However, switching can be a lengthy process.

Compare order options

Find out how to get upgrades for the type of Chrome Service that you want.

Chrome Service Upgrade term available How to order
Standalone Chrome Education Upgrade Perpetual

Find an authorized partner.

Standalone Chrome Enterprise Upgrade Annual

Find an authorized partner.

Get upgrades directly through the Admin console if you are a Google Workspace customer, purchased Google Workspace directly from Google, and don't already have upgrades.

Standalone Chrome Enterprise Upgrade Perpetual

Find an authorized partner.

Standalone Chrome Nonprofit Upgrade Perpetual

Find an authorized partner.

Chrome OS device bundled with Chrome Education Upgrade Perpetual Find an authorized partner.
Chrome OS device bundled with Chrome Enterprise Upgrade Perpetual

Find an authorized partner.

For a full list of supported devices, see Chrome devices.

For more information about these services, see Chrome Service options.

I already have upgrades

If you already have Chrome OS devices bundled with Chrome Enterprise Upgrade or Chrome Education Upgrade, or upgrades for standalone devices, the type of upgrade that's available to you can vary.

I got upgrades in the Admin console

If you ordered standalone Chrome Enterprise Upgrade using your Admin console, you’re an online direct customer.  You can manage your Chrome Enterprise Upgrade order and purchase up to 50 annual upgrades for standalone devices using the Admin console. For example, you can increase or reduce upgrade count, cancel your trial or order, and update payment methods.
Standalone Chrome Enterprise Upgrade perpetual upgrades and other types of Chrome Services aren't available to you. If you want to purchase another Chrome Service, you have to switch to an authorized partner.

I have upgrades with an authorized partner

If you use an authorized partner, the upgrade type and term you can get depends on your agreement with the reseller. You can’t manage your order using the Admin console. But, you can manage upgrade usage by enrolling and deprovisioning devices in the Admin console. 
  • If you can see your partner's contact information in the Admin console's Billing section, you're an online resold customer. You can only purchase standalone Chrome Enterprise Upgrade annual upgrades. Standalone Chrome Enterprise Upgrade perpetual upgrades and other types of Chrome Services aren't available to you. If you have Google Workspace or want to purchase it, you need to have all your services and upgrades with the same authorized partner.
  • If you can’t see your partner’s contact information in the Admin console's Billing section, you’re an offline resold customer. You can purchase any type of Chrome Service. Your organization might have more than one authorized partner.

To get to the Billing section in the Admin console:

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. On the Admin console Home page, go to Billingand thenManage subscriptions.

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