Auto Update policy

Overview

Chrome devices receive automatic updates regularly that enhance both the device itself and the software on the device. However, advances in hardware and technology eventually make devices out-of-date; and as time goes by, we cannot indefinitely ensure that older Chrome devices will receive updates to leverage new OS features.

General policy

• When a device reaches Auto Update Expiration (AUE), it means that automatic software updates from Google are no longer guaranteed.
• Business and education customers using devices that have passed their AUE date will no longer receive full support from the Google Cloud and Google for Education teams.
• Business and education customers using devices that have passed their AUE date may find that they cannot manage their devices as expected using the Google Admin console or leverage new management features released.
• Google will provide advanced notice of a model’s AUE Date on this page as soon as it is launched, giving our customers time to make purchase decisions.
• New software updates may be received later than the AUE date published, but will never be stopped sooner than listed. This will be at least 6.5 years from launch of the hardware platform⁽¹⁾ (or in some legacy cases at least 5 years launch of the device itself).
• Chrome device models that have not reached their AUE date will continue to receive OS updates and function with the business and education management service.
• The End of Sale date is controlled by the OEM (manufacturer) of the device model and has no relation to model’s AUE date. Therefore, the End of Sale date will not be shown in the table.

Google Approved Chrome Devices