Troubleshooting and resolving common issues

Troubleshooting a disapproved application


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Problems with application

Once you've submitted your application, please ensure that you've verified your email address. Depending on the volume of incoming applications that we receive, the review process may take up to a week.
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Application issues troubleshooter

If it has been more than a week since you submitted your application and verified your email address, or your application has been disapproved and you do not understand why, then this troubleshooter will walk you through the steps to resolve any issues that you may be encountering. At each step, we'll provide instructions or further questions to help narrow down the issue that you're facing. Following these instructions will ensure the best results.
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