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AdMob sign-up errors

Are you encountering an error when you try to sign up for AdMob? We're here to help!

Sign-up errors may be related to your existing AdSense, AdWords, or Google accounts. The information below is provided to help you resolve some of these issues. 

AdSense-related sign-up errors

These are some of the common AdSense errors you may encounter when signing up for AdMob. 
 

Your AdSense account (Publisher ID: pub-XXXX) has been terminated.

The Google Account you’re using to sign up for AdMob is associated with a terminated AdSense account. According to the AdSense Terms and Conditions, a publisher whose AdSense account has been terminated or disabled cannot participate in the AdMob program. 

This AdSense account is not a self-service account. AdMob does not support this type of sign-up. If your account is directly managed by Google, please contact your account manager to create your AdMob account.

The Google Account you’re using to sign up for AdMob is associated with an AdSense account that isn’t self-service. This means you may have a Google account manager who manages your account for you. 

You will need to contact your Google account manager to create an AdMob account. 

You do not have access to the AdSense account (Publisher ID: pub-XXXX) that is connected to your AdMob account.

There are a few different reasons you could lose access to your AdSense account:

  • You may have been removed from the AdSense account by an administrator. Contact the account administrator directly. Note: Please be aware that Google AdSense and AdMob are unable to mediate access disputes between users.
  • Your AdSense account may have been canceled by you or an account administrator. Note: If your account was canceled, you'll need to apply for a new account.
  • Your AdSense account may have been disabled or terminated due to failure to comply with policies. 
You may need to sign in to AdSense directly to explore this issue. You can try using the AdSense login troubleshooter to investigate.

Your AdSense account needs to be verified. Please complete the AdSense account phone verification before signing up for AdMob.

Your AdSense account may need to be verified by phone. 
Click the link in the error message to go to AdSense and verify your account. Follow the on-screen prompts to send a text (SMS) message or voice phone call to your phone containing your verification PIN number.

There was a problem with your AdSense account. To sign up for AdMob, you may need to resubmit your AdSense application.

Your existing AdSense account may need to be approved before you can use the Google Account it’s associated with to sign up for AdMob. If you’ve tried to sign up for AdSense before, there may have been a problem with your application. Before you can sign up for AdMob, you’ll need to resubmit your AdSense application and have it approved. 

AdWords-related sign-up errors

These are some of the common AdWords errors you may encounter when signing up for AdMob. 
 

Your AdWords account (Customer ID: XXX-XXX-XXXX) is not active.

Your AdWords account associated with your Google Account needs to be reactivated before you can sign up for AdMob with this account. 

Your AdWords account (Customer ID: XXX-XXX-XXXX) is a My Client Center account, and AdMob does not support this type.

If your AdWords account is a My Client Center account, you won't be able to connect it to your AdMob account. Instead, you can:
  • If you have an AdWords account that isn't a My Client Center account, you should sign in with the Google Account connected to it instead.
  • Sign in with a different Google Account that isn't connected to an existing individual AdWords account. We'll help you create a new AdWords account during the sign-up process.
  • Change your AdWords sign-in information for the My Client Center account to a different Google Account. Then, sign in to the Google Account you want to use with AdMob and do one of the following:
    • Restart the sign-up process and let us help you create a new AdWords account connected to your Google Account.
    • If you have an individual AdWords account you would like to use, change its sign-in information to match the Google Account you want to use for AdMob, then restart the sign-up process.

You do not have full permission on the AdWords account (Customer ID: XXX-XXX-XXXX) associated with your Google Account.

Your access level for the AdWords account associated with your Google Account isn’t high enough to allow you to use it with AdMob. You should contact the owner of the account to request changes to your access level. Please be aware that Google AdWords and AdMob are unable to mediate access disputes between users.

You do not have access to the AdWords account associated with your AdMob account.

You may have been removed from the AdWords account by an administrator. Contact the account administrator directly. Please be aware that Google AdWords and AdMob are unable to mediate access disputes between users.

You can't sign up for AdMob because your Google Account is associated with multiple AdWords accounts.

The Google Account you're using to sign up for AdMob should only be associated with one AdWords account. If your Google Account has been added to multiple AdWords accounts, you should contact the owner(s) of the accounts to request that they remove you. Please be aware that Google AdWords and AdMob are unable to mediate access disputes between users.

Once you've been removed from the extra accounts, you can try to sign up for AdMob again.

Google Account-related sign-up errors

These are some of the common Google Account errors you may encounter when signing up for AdMob. 
 

Your Google account is missing your date of birth. To proceed, please update your details here and try again.

Your Google Account needs to be updated with your date of birth before you can sign up for AdMob. 

Our records indicate that you aren't eligible to participate in AdMob at this time. Please review our Terms and Conditions.

Your account is not eligible to participate in AdMob. Please review the following: 

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