Add a backup credit card

To make sure your Google service runs continuously, we recommend adding a backup credit card to your Google billing account. If we try to charge your primary payment method and our charge is ever declined, we'll automatically try to charge your backup credit card. If the payment goes through, your service continues without interruption.

Add a backup credit card for automatic payments:

  1. Sign in to the team Admin console.
  2. Click Nav icon and select Billing.
  3. Click Edit payment information.
  4. Under How you pay, click Manage payment methods.
  5. Click Add Payment Method.
  6. Select Add new credit or debit card and enter your card number and other information.
  7. Click Save.
  8. On the Payment methods screen, click None below the card icon and select Backup.

After adding a backup credit card, you can use it to make other payments, too—for example, to cover an outstanding balance or make an advanced payment. For details, see Make a manual payment.

Questions?

When do automatic payments occur?

Once your free trial is over and your paid subscription begins, we begin charging your payment method at the beginning of the following month. If your paid service begins in May, for example, we charge you at the beginning of June. After that, automatic charges continue to occur at the beginning of each month.

I just added my credit card. How long until it can be charged?

When you add a credit card, we can typically authorize and begin charging it right away. In some cases, however, this might take a few hours.

How long does it take to process a credit card payment?

When setting up a Google billing account

Your service will start running almost immediately after you enter valid credit card information in your new billing account. However, in some circumstances it can take a few hours.

When making a manual payment

When you make a manual payment, we check with your credit card provider right away to see if your card can accept the charge. If it can, we authorize your card almost immediately for the amount of your payment.

If your account was suspended because an automatic payment was declined and you're paying off your balance to lift the suspension, service will resume once your payment is complete.

It might take several hours for the payment to appear in your Transaction history.

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