Jitbit cloud application

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With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Jitbit

Step 1: Set up Google as a SAML identity provider (IdP)

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter Jitbit in the search field.
5. In the search results, hover over the Jitbit SAML app and click Select.
6. On the Google Identity Provider details page:
   • Copy and save the SSO URL.
   • Download the Certificate.
7. Click Continue.

8. On the Service provider details page, replace {your-domain} with the account ID provided by Jitbit. For example, ACS URL: https://{your-domain}.jitbit.com/helpdesk/Saml/Consume.

9. Click Continue.
10. On the Attribute Mapping page, click the Select field menu and map the following Google directory attributes to their corresponding Jitbit attributes:

Google directory attribute	Jitbit attribute
Basic Information > First Name	first_name
Basic Information > Last Name	last_name

12. Click Finish.

Step 2: Set up Jitbit as a SAML 2.0 service provider (SP)

1. Open a new incognito browser window.
2. Sign in to Jitbit with your organization's Jitbit administrator account.

3. Go to Administration  General Settings  Authentication Settings.

4. Turn on Enable SAML 2.0 single sign on.

5. In the Endpoint URL field, enter the SSO URL you copied in Step 1.

6. In the X.509 Cetificate field, paste the IDP metadata link you copied in Step 1.

7. Click Save Changes.

Step 3: Enable the Jitbit app

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Jitbit.
4. Click User access.

5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. Select On or Off.
   3. Click Override to keep your setting if the service for the parent organizational unit is changed.
   4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

   Learn more about organizational structure.

7. (Optional) Turn on the service for a group of users.
   Use access groups to turn on a service for specific users within or across your organizational units. Learn more

8. Ensure that your Jitbit user account email IDs match those in your Google domain.

Step 4: Verify that the SSO is working

Jitbit supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. From the Admin console Home page, go to AppsWeb and mobile apps.
3. Select Jitbit.
4. At the top left, click Test SAML login. 

   Jitbit should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Close all browser windows.
2. Open https://your-domain.jitbit.com.
3. Click Sign In.
4. Click SSO Login (SAML). You should be redirected to the Google sign-in page
5. Enter your username and password.

After your sign in credentials are authenticated, you are redirected back to Jitbit.

If the user account authenticated by Google IdP does not already exist in Jitbit, a new user account is automatically provisioned by Jitbit for the signed in user.

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