Dialpad Sandbox cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Dialpad Sandbox

Here's how to set up single sign-on (SSO) via SAML for the Dialpad Sandbox® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click Add Add at the bottom right.
  4. Locate and click Dialpad Sandbox in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, edit the ACS URL and Entity ID, replacing {your‑domain} with your Dialpad Sandbox subdomain.
  9. Click Next.
  10. On the Attribute Mapping page, set the Select category and Select user field values as follows for the listed attributes::
     
    Application attribute Select category Select user field
    FirstName Basic Information First Name
    LastName Basic Information Last Name
    Email Basic Information Primary Email
  11. Click Finish.
Step 2: Set up Dialpad Sandbox as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Go to https://dialpad.com/authentication/saml.
  3. Click Log In and sign in to Dialpad Sandbox with your administrator account.
  4. Enter information in the following fields:
    • IdP SSO Url: the SSO URL you copied in Step 1 above.
    • IdP Entity ID (Issuer): the Entity ID you copied in Step 1.
    • Certificate: Upload the certificate downloaded in Step 1.

      Note: Remove “BEGIN” and “END CERTIFICATE” from the copied X.509 certificate text.

  5. Click Save.
Step 3: Enable the Dialpad Sandbox app
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Select Dialpad Sandbox.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To apply settings to all organizations, click On for everyone or Off for everyone, and then click Save

  6. To apply settings to individual organizational units, do the following: 

    • At the left, select the organizational unit that contains the users whose settings you want to change.
    • To change the setting, select On or Off.
    • To keep the setting the same, even if the parent setting changes, click Override.
    • If the organization's status is already Overridden, choose an option:
      Inherit—Reverts to the same setting as its parent.
      Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

  7. Ensure that your Dialpad Sandbox user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working
  1. Open https://dialpad.com/saml/login/google/{your-domain}.com. You should be automatically redirected to the Google sign-in page.
  2. Enter your username and password.

After your sign in credentials are authenticated, you're automatically redirected back to Dialpad Sandbox.

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