Adobe Sign cloud application

You must be signed in as a super administrator for this task.

With Security Assertion Markup Language (SAML), your users can sign in to enterprise cloud applications with their Google Cloud credentials.

Set up SSO via SAML for Adobe Sign

Before you begin, log in to your Adobe Sign account and submit a support request to enable your organization’s domain in Adobe Sign. In the support request form, let them know that you would like to enable SAML via Google. Wait for Adobe Sign to notify you that the domain has been enabled before proceeding.

Step 1: Set up Google as a SAML identity provider (IdP)

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Click Add appSearch for apps.
4. Enter Adobe Sign in the search field.
5. In the search results, hover over the Adobe Sign SAML app and click Select.
6. On the Google Identity Provider details page:
   • Copy and save the SSO URL and the Entity ID.
   • Download the Certificate.
7. Click Continue.
8. On the Service provider details page, edit the ACS URL, replacing {your-subdomain} with your Adobe Sign subdomain.
9. Click Continue.
10. On the Attribute Mapping page, click the Select field menu and map the following Google directory attribute to its corresponding Adobe Sign attribute:

    Google directory attribute	Adobe Sign attribute
    Basic Information > Primary Email	emailAddress

11. (Optional) To enter group names that are relevant for this app:

    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

12. Click Finish.

Step 2: Set up Adobe Sign as a SAML 2.0 service provider (SP)

1. Open a new incognito browser window and sign in to Adobe Sign as an administrator.
2. Go to Account  Account Settings  SAML Settings. 
   ​​In Adobe Sign, you have 2 ways to configure SAML for your users: 
   • ​​​SAML Allowed: Users may authenticate through Google without a password, or directly to Adobe Sign with their credentials.​
   • SAML Mandatory (Recommended): Users may access Adobe Sign through Google. This is the most secure method.
3. Select a SAML mode that best meets your needs.
4. (Optional) Select the User Creation option.
5. Populate the following fields with the information you obtained from Google in step 1:
   • IdP Certificate: Use the Certificate you downloaded.
   • IdP Entity ID: Use the Entity ID you copied.
   • IdP Login URL: Use the SSO URL you copied.

6. Click Save Changes.

Step 3: Enable the Adobe Sign app

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select Adobe Sign.
4. Click User access.

5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

6. (Optional) To turn a service on or off for an organizational unit:

   1. At the left, select the organizational unit.
   2. To change the Service status, select On or Off.
   3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
8. Ensure that your Adobe Sign user account email IDs match those in your Google domain.

Step 4: Verify that SSO is working

Adobe Sign supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

1. Sign in to your Google Admin console.

   Sign in using an account with super administrator privileges (does not end in @gmail.com).

2. In the Admin console, go to Menu  AppsWeb and mobile apps.
3. Select Adobe Sign.
4. At the top left, click Test SAML login. 

   Adobe Sign should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

1. Open https://{your-subdomain}.adobesign.com/public/samllogin. You should be redirected to the Google sign-in page.
2. Enter your username and password.  After your credentials are authenticated, you are redirected to Adobe Sign.

 

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