GoToMeeting cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for GoToMeeting

Here's how to set up single sign-on (SSO) via SAML for the GoToMeeting® application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then SAML Apps.

    To see Apps on the Home page, you might have to click More controls at the bottom. 

  3. Click the plus (+) icon at bottom right.
  4. Locate and click GoToMeeting in the application list.
  5. On the Google IDP Information page:
    • Copy and save the SSO URL and Entity ID.
    • Download the Certificate.
  6. Click Next.

    The Basic information window shows the Application name and Description seen by users.

  7. Click Next.
  8. On the Service Provider Details page, enter the following into the Entity IDACS URL, and Start URL fields:
            ACS URL:  https://authentication.logmeininc.com/saml/acs
            Entity ID:   https://authentication.logmeininc.com/saml/sp
            Start URL:  https://global.gotomeeting.com
  9. Click Finish.
Step 2: Set up GoToMeeting as a SAML 2.0 service provider (SP)
  1. Open a new incognito browser window.
  2. Sign in to https://organization.logmeininc.com with your organization's GoToMeeting administrator account.
  3. Go to the Identity provider tab.
  4. From the How would you like to configure your SAML IDP? dropdown, select Manual.
  5. Click the POST radio button in the Sign-out binding field.
  6. In the Sign-in page URL field, enter the SSO URL you copied in Step 1 above.
  7. Click the POST radio button in the sign-in binding field.
  8. In the Verification certificate field, enter the X.509 Certificate you downloaded in Step 1.
  9. In the Identity Provider Entity ID field, enter the Entity ID you copied in Step 1.
  10. Click Save to save the Federated Web single sign-on Configuration details.
Step 3: Enable the GoToMeeting app
  1. Sign in to your Admin console.
  2. Go to Apps SAML apps.
  3. Select  GotoMeeting.
  4. At the top right of the gray box, click Edit Service Compose.

  5. To apply settings to all organizations, click On for everyone or Off for everyone, and then click Save

  6. To apply settings to individual organizational units, do the following: 

    • At the left, select the organizational unit that contains the users whose settings you want to change.
    • To change the setting, select On or Off.
    • To keep the setting the same, even if the parent setting changes, click Override.
    • If the organization's status is already Overridden, choose an option:
      Inherit—Reverts to the same setting as its parent.
      Save—Saves your new setting (even if the parent setting changes).

    Learn more about the organizational structure.

  7. Ensure that your GoToMeeting user account email IDs match with those in your Google domain.
Step 4: Verify that the SSO is working
  1. Close all browser windows.
  2. Open the GoToMeeting webpage and attempt to sign in. You should be automatically redirected to the Google sign in page.
  3. Enter your sign in credentials.
  4. After your sign in credentials are authenticated you will be automatically redirected back to GoToMeeting.
Step 5: Set up user provisioning
Was this helpful?
How can we improve it?