Aha! cloud app

Using the SAML 2.0 standard, you can configure single sign-on (SSO) for a number of cloud apps. After you set up SSO, your users can use their Google Workspace credentials to sign in to an app using SSO.

Use SAML to set up SSO for Aha!

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You must be signed in as a super administrator for this task.

Step 1: Set up Google as a SAML identity provider
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. For Enter app name, enter Aha!.
  5. In the search results, point to Aha! and click Select.
  6. In the Google Identity Provider details window, for Option 2: Copy the SSO URL and entity ID:
    1. Next to SSO URL, click Copy and save the URL.
    2. Next to Entity ID, click Copy and save the ID.
      You need these details to complete the setup in Aha!.
  7. Click Continue.
  8. On the Service provider details page, edit the ACS URL, replacing {uniqueid-provided-by-sp} with the Unique ID of your Aha! account, and click Continue.
  9. In the Attribute Mapping window, click Select field and map the following Google directory attributes to their corresponding Aha! attributes:
    Google directory attribute Aha! attribute
    Basic Information > First Name FirstName
    Basic Information > Last Name LastName
    Basic Information > Primary Email EmailAddress
  10. (Optional) To add additional mappings, click Add Mapping and select the fields that you need to map.
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the groups attribute name of the corresponding service provider.

    Regardless of how many group names you enter, the SAML response includes only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. Click Finish.
Step 2: Set up Aha! as a SAML 2.0 service provider
  1. Open an incognito browser window, go to the Aha! login page and sign in with your Aha! administrator account.
  2. From the Aha! home page, click the Settings icon at upper right, then click Account.
  3. On the left, click Security and single sign-on.
  4. For Identity provider, choose SAML 2.0.
  5. For Name, enter Gsuite.
  6. Next to Metadata file, click Choose File, then locate and select the IDP metadata file you downloaded in Step 1.
  7. Click Enable.
Step 3: Turn on app for users

Before you begin: To turn a service on or off for certain users, put their accounts in an organizational unit (to control access by department) or add them to an access group (to allow access for users across or within departments).

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Aha!.
  4. Click User access.
  5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access.
  8. Ensure that the email domain of your Aha! user accounts matches the primary domain of your organization’s managed Google Account.
Step 4: Verify that SSO is working

Aha! supports both identity provider-initiated and service provider-initiated SSO.

Verify identity provider-initiated SSO

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Aha!.
  4. In the Aha! section, click Test SAML Login.

    The app should open in a separate tab. If it doesn’t, troubleshoot the error message and try again.
    For details on troubleshooting, go to SAML app error messages.

Verify service provider-initiated SSO

  1. Close all browser windows.
  2. Go to the Aha! login page and sign in with your Aha! administrator account.
  3. Click Aha!.
  4. Enter your Google Workspace email address and click Aha!.
    You should be redirected to the Google sign-in page.
  5. Select your account and enter your password.

After your credentials are authenticated, the app should open.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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