Turn on sync for your organization

After you choose a sync solution, turn it on for your organization and decide whether users can see download links in the Drive interface.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Apps and then G Suite and then Settings for Drive and Docs and then Features and Applications.

    To see Apps, you might have to click More controls at the bottom.

    Requires having the Drive and Docs administrator privilege.

  3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.

    Supported editions for this feature: Business Standard and Plus; Enterprise; Education and Enterprise for Education; G Suite Business; Nonprofits; Essentials.  Compare your edition

  4. Enable Drive File Stream, Backup and Sync, both applications, or neither:
    1. (Optional, recommended) Check Allow Drive File Stream in your organization.

      If you allow Drive File Stream, you can also check Show Drive File Stream download link in the Drive interface. The download link appears in Drive on the web. Uncheck this box if you deploy Drive File Stream as the administrator.

    2. Turn Backup and Sync on or off:
      • Choose Allow users to download, install, and use the Backup and Sync application to allow Backup and Sync and show users a link to download it in Drive on the web.
      • Choose Allow Backup and Sync but hide the download links if you use the .msi file to deploy Backup and Sync.
      • Choose Do not allow Backup and Sync to disable the option and hide the download links.

Allowing both or neither sync application

In step 4 above, you can allow both Drive File Stream and Backup and Sync, or not allow either. Here are important things to consider:

If you allow both Drive File Stream and Backup and Sync
  • If a user runs Drive File Stream at the same time as Backup and Sync, the user is prompted to stop syncing My Drive in Backup and Sync.

    If users follow this prompt, they access My Drive only with Drive File Stream. This:

    • Frees up disk space
    • Improves performance
    • Provides a cleaner user experience with a single, preferred way to access My Drive

    If users don’t follow this prompt, they access My Drive with Drive File Stream and also sync My Drive with Backup and Sync. This:

    • Nullifies the saved disk space benefit of using only Drive File Stream
    • Potentially leads to confusion, as users see multiple instances of the Google Drive folder and its files
  • If you try to show download links for both applications, only the Drive File Stream link is shown.
If you don’t allow either sync application

All other Drive components are still available. Only sync is disabled. Users can still manually upload and download files to and from Drive on the web, and they can still access Docs, Sheets, Slides, and Forms. If you have G Suite Essentials edition, you can also turn off Docs creation.

If instead you want to disable all Drive components and the Docs editors, you can turn off Drive.

Next step

To install a sync solution and help your users get started, deploy Drive File Stream or deploy Backup and Sync.

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