Lucidchart cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Lucidchart

Here's how to set up single sign-on (SSO) via SAML for the Lucidchart application.

Step 1: Set up Lucidchart as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. Click the Download button to download the Google IdP metadata.
  4. Open a new incognito browser window.
  5. Sign into your organization’s Lucidchart instance where you will be configuring SSO. 
  6. Go to https://www.lucidchart.com/.
  7. Click Team App Integration.
  8. Under Integrations, select SAML.
  9. Click Enable SAML Integration.
  10. In the Domain field under the Lucidchart Sign in URL section, enter yourdomainname.
    Note: Enter the domain only, not a full URL.
  11. Paste in the data from the Google IdP metadata file you downloaded in Step 3.
  12. Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Lucidchart in the search field.
  5. In the search results, hover over the Lucidchart SAML app and click Select.
  6. On the Google Identity Provider details page, click Continue.
  7. On the Service provider details page, edit the ACS URL, replacing {your-domain} with your Lucidchart installation's subdomain.
  8. Click Continue.

    Note: Attribute mapping is not required for Lucidchart.

  9. On the Attribute mapping page, click Finish.
Step 3: Enable the Lucidchart app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Lucidchart.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. For Lucidchart, choose On for everyone. Ensure that your Lucidchart user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Lucidchart supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Lucidchart.
  4. At the top left, click Test SAML login

    Lucidchart should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://www.lucidchart.com/saml/sso/your-domain.com. You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated you will be automatically redirected back to Lucidchart.
Step 5: Set up auto-provisioning

As a super administrator, you can automatically provision users in the Lucidchart application.



Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.
Was this helpful?
How can we improve it?

Need more help?

Sign in for additional support options to quickly solve your issue