Change your primary domain for Google Workspace

Signed up the wrong domain? You can cancel for Google Workspace account during the trial period

If you get a new domain or rebrand your company, you might want to change the domain for your Google Workspace account. Then you can use the new domain for email addresses, Meet, Calendar, and Drive sharing.

Requirements

 Switching your primary domain is an involved process, and you might consider adding another domain to your account. Learn about alternatives to switching your domain.

Changing the primary domain is not available for these types of Google Workspace or G Suite accounts:

Note: If you have Google Workspace for Nonprofits, Chrome Device Management licenses, or Chromebox for Meetings, contact Support for options and recommended steps.

Change your primary domain

Before you start, your current primary domain must be verified.

Overview: You add the new domain to the Google Admin console and set up email. Then, you update the email addresses of your users and groups (for example, info@example.com) to use your new primary domain.

You can keep your old domain as a domain alias so you get email at both your new and old email addresses. Or, you can remove the old domain from your account.

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Step 1: Prepare for the switch
  1. Be sure you can sign in to the domain host (for example, GoDaddy or Enom) of your new primary domain. You need to update email settings, and your domain host can help you.

  2. If you purchased your account from a reseller: Notify your reseller before switching. They can help with the switch.

  3. If you have any classic Google Sites, switch them to the new Google Sites. When you remove your old primary domain, classic Google Sites are deleted.
  4. Notify your users about the switch and the steps they need to take. Below is a sample notification.
Step 2: Add your new domain and set up email
Note: Adding the new domain won't affect or change your current email.
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domainsand thenManage domains.
  3. Important: If you already added your new domain as an alias, follow the steps to remove the domain alias. Then, you can come back and add that domain as your primary domain. You might need to wait up to 24 hours before the domain can be added as your primary domain.
  4. Click Add a domain.
  5. Enter the name of your new primary domain. You must own the domain name, and it can't be used with any other Google Account. If you get an error, check troubleshooting tips.
  6. Click Continue to verify domain ownership. Follow the verification instructions.
    Tip: Verification isn't difficult, but there's a lot of technical jargon. Contact your domain host or the company where you purchased your domain. Their Support team can help you verify your domain and set up email.
  7. Click Continue and verify domain ownership.
  8. To set up Gmail, update the new domain's MX records. This won't affect or change your current email.
  9. Click I have completed these steps.
  10. (Optional). To prevent spoofing (spammers sending messages that appear to be from you) set up SPF and DKIM. Setup takes about few minutes but really helps your email from being blocked as spam.
Step 3: Switch to new primary domain
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Domainsand thenManage domains.
  3. Next to your new primary domain, click Make Primary. If you don't have this option:
    • You have a domain alias. Remove that domain and add back as an additional domain (Step 2 above).
    • Your type of account doesn’t support switching primary domains (check Requirements above).
  4. Click Change Primary Domain.

    Important: It can take up to 48 hours for your new primary domain to take effect.
    Until then, your email will be delivered as usual to your old primary domain. You can continue to the next steps.
Step 4: Switch users and groups to your new domain

Rename users with your new domain

You’ll change each user’s email address to use the new domain name. Before you start, review the impact of changing a username.

Important: When you rename your own admin account, you’ll be automatically signed out. You then sign in with your new username.

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Click a user to open their account page.
  4. On the left, click Rename User.
  5. Under Primary email, click the Down arrow "" and select your new primary domain.

    In the user panel, chose the new primary domain for the user.
  6. Click Rename.

Tip: If you have many users, you can use a spreadsheet to change usernames.

Rename mailing groups with your new domain

Update your group addresses to use your new primary domain name. For example, change the address, info@old-domain.com to info@new-domain.com.

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Groups.
  3. Click a group you want to rename to open the group's page.
  4. At the top the group's page, click Edit "".
  5. Click the Down arrow "" and select your new primary domain.
  6. Click Save Group Info.
Step 5: Update your Google Workspace settings

Update settings for:

  • Billing
  • Domain aliases
  • Marketplace apps
  • Logos and custom URLs
     
  1. Make sure important billing notifications are sent to the correct email address, and check your business contact information.
  2. If you had any domain aliases: remove and then add them back to your account.

    Note: The domain aliases are linked to the old primary domain. After you remove the domain alias, it can take 24 hours before you can add it back.

  3. If you installed apps from Marketplace: check with the app developer about whether you need to reinstall the app. If an app saves data based on the domain name or a user's email address, some data might be lost.

  4. (Optional) To edit sites on the old domain (which are visible using the old URL), have users enter the new domain name in the URL. For example, instead of sites.google.com/a/old_domain.com, go to sites.google.com/a/new_domain.com.
  5. (Optional) Update custom logos and custom URLs that show up in your users' Google Workspace account.
If you have a Google Cloud account, there's no impact to your projects or resources. The Google Cloud organization resource display name might take several days to update.
Use or remove the old primary domain

Choose how to use your old domain with Google Workspace:

  • Keep your old domain as a secondary domain (this is the default)
    You can add a separate set of users to the secondary domain. Each user has their own email address at the secondary domain.
  • Get email at your old domain.
    To get email addresses at the old domain, set up your old domain as a domain alias. Then you can send email and receive email at your new primary domain and old domain. No additional cost. Learn how
  • Remove the old domain
    If you don’t want to use the original primary domain, remove the domain.
(Optional) Share instructions with your users

Let your users know about the name change and steps to take. Here’s a sample notification you can customize. For additional steps or tips to include, review the impact of changing a username.

Sample notification - Use your new domain

We changed our email from <old-domain.com> to <new-domain.com>. Here's how to use your new email address:

New name—Your new address will be <yourname@newdomain.com>. You’ll use this address to sign in to your Google Workspace account (your password is unchanged).

Our mailing groups, such as info@ and sales@, have switched to our new name.

Recommended steps

  1. Update your email signature with our new name.
  2. If you’re using <any Marketplace or custom apps>, sign out and then sign in with your new address.

Sample notification - Use your new and old domain email

We changed our email from <old-domain.com> to <new-domain.com>. Here's how to use your new email address:

New name—Your new address will be <yourname@newdomain.com>. You’ll use this address to sign in to your Google Workspace account (no change to your password).

Email—Any mail sent to your old address will arrive in your inbox as usual. Your old address is an alias (additional address) to your new address.

Our mailing groups, such as info@ and sales@ have switched to our new name. But you’ll still get email sent to our old group names.

Recommended steps

  1. Update your email signature with our new name.
  2. Set up Gmail to send messages from your old address.

    In the Email Address field, enter your old email address.

  3. If you’re using any Google Workspace Marketplace or custom apps sign out and then sign in with your new address.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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