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Dropbox cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Dropbox

Here's how to set up SSO via SAML for the Dropbox application.

Step 1: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Dropbox Business in the search field.
  5. In the search results, hover over the Dropbox Business SAML app and click Select.
  6. On the Google Identity Provider details page:
    • Copy and save the SSO URL.
    • Download the Certificate.
  7. Click Continue.
  8. On the Service provider details page, check Signed Response.
  9. Click Continue.
  10. (Optional) On the Attribute Mapping page, map Google directory attributes to corresponding application attributes:
    1. Click Add Mapping.
    2. Click the Select field menu and select a Google directory attribute.
    3. Enter the corresponding application attribute under App attributes.
  11. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to About group membership mapping.

  12. On the Attribute mapping page, click Finish.
  13. Click OK

Step 2: Set up Dropbox as a SAML 2.0 service provider (SP)

  1. Open a new browser tab and sign into Dropbox Business with your administrator account.
  2. Click Admin Console in the sidebar.
  3. Click Settings in the sidebar.
  4. Under Authentication, click Single sign-on.
  5. Toggle the Single sign-on setting from Off to either Optional or Required.
    • If you choose Required, your team must sign in to Dropbox with SSO—their Dropbox password will no longer work.
    • If you choose Optional, your team can sign in to Dropbox using SSO or their Dropbox password.
  6. Click Add sign-in URL and enter the SSO URL you copied from Google in Step 1 above.
  7. Click Upload certificate to upload the X.509 certificate .pem file you downloaded in step 1 above.
  8. Click Save.
  9. Invite members to your Dropbox Business team.

    Only users that have been invited to your Dropbox Business team, and have accepted their invitations, are able to sign in using SSO.

    Note: If you set up automatic user provisioning for Dropbox, new users added to your Google organization are automatically invited to join your Dropbox team.

    1. Click Members in the sidebar.
    2. Click Invite members.
    3. In the Invite to the team field, enter the Google email addresses for your new Dropbox users.
    4. Click Send invites.

      New users must open the Dropbox invitation in their Google mailbox and accept the invitation to join the the Dropbox team. Invited users create their Dropbox accounts during the signup process.

  10. Notify your team.
    • If you chose to require single-sign on, Dropbox will notify team members by email.
    • If you made single-sign on optional, you’ll need to notify the team yourself.
Step 3: Enable the Dropbox app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select Dropbox.
  4. Click User access.
  5. To turn a service on or off for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select On or Off.
    3. Choose one:
      • If the Service status is set to Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to Overridden, either click Inherit to revert to the same setting as its parent, or click Save to keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure.
  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Dropbox user account email IDs match those in the domain for your Google service.
Step 4: Verify that the SSO is working

Dropbox supports Identity Provider (IdP) initiated SSO only.

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. In the Admin console, go to Menu and then Appsand thenWeb and mobile apps.
  3. Select Dropbox.
  4. At the top left, click Test SAML login

    Dropbox should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

You should be automatically redirected to your Dropbox Business account.

Step 5: Set up user provisioning

As a super administrator, you can automatically provision users in the Dropbox application.

 


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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