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Dropbox cloud application

You must be signed in as a super administrator for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

As administrator, you have to configure a few things to make it work, including:

  1. Set up the selected application as a SAML service provider (SP).
  2. Set up G Suite as a SAML identity provider (IdP).
  3. Enter application-specific service provider details in Google Admin console.
  4. Turn on single sign-on (SSO) for the application.
  5. Verify that the SSO is working.

Here's how to set up SSO via SAML for the Dropbox® application.


Set up Dropbox as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in

  2. From the Admin console dashboard, go to Security and then Set up single sign-on (SSO).

    To see Security, you might have to click More controls at the bottom. 

  3. Click the Download button to download the Google IdP metadata and the X.509 Certificate.
  4. In a new browser tab, log into your Dropbox application as an administrator.
  5. Click on Admin Console in the left-hand sidebar.
  6. Click on Authentication in the sidebar.
  7. Under Single sign-on, select the Enable single sign-on checkbox.
  8. Choose the Required radio button to make single sign-on required.
  9. Copy the Google Single Sign-On URL (see Step 5 below) from the G Suite Dropbox cloud application and paste it into the SAML Login URL field.
  10. Filling in the Logout URL field is optional. You can leave it empty. 
  11. Generate the SHA-1 fingerprint from the Google X.509 certificate you downloaded in Step 3.
  12. Click Save changes and proceed to the next section to set up G Suite as a SAML identity provider (IdP).
Use the pre configured Dropbox cloud application to set up G Suite as a SAML identity provider (IdP)
  1. In a new browser tab, sign in to your Admin console as a super administrator.
  2. Click Apps SAML apps.
  3. Select the Add a service/App to your domain link or click the plus (+) icon in the bottom corner.
  4. Select the Dropbox item from the list. The values on the Google IDP Information page automatically populate.
  5. There are two ways to collect the service provider Setup information:

    You can copy the Entity ID and the Single Sign-On URL field values and download the X.509 Certificate, paste them into the appropriate service provider Setup fields, and then click Next
    You can download the IDP metadata, upload it into the appropriate service provider Setup fields, and then  come back to the admin console and click Next.
  6. In the Basic application information window, the Application name and Description values automatically populate. You can edit them.
  7. (Optional) Click Choose file next to the Upload Logo field to upload a PNG or GIF file to serve as an icon. The file size should be 256 pixels square.
  8. Click Next.
Enter the Dropbox specific service provider details in Google Admin console
  1. In the Service Provider Details section, enter the following URLs into the Entity IDACS URL, and Start URL fields:
            ACS URL:
            Entity ID: Dropbox
            Start URL: [leave empty]
  2. Leave Signed Response unchecked.
    When the Signed Response checkbox is unchecked, only the assertion is signed. When the Signed Response checkbox is checked, the entire response is signed.
  3. The default Name ID is the primary email. Multi-value input is not supported. You can change the Name ID mapping as per your requirement. Custom attributes of the User Schema can also be used after creating them via Google Admin SDK APIs. The custom attributes for the User Schema need to be created prior to setting up the Dropbox SAML App. 
  4. Click Next.
  5. (Optional) Click Add new mapping and enter a new name for the attribute you want to map.
  6. In the drop-down list, first select the Category and then choose a User attribute to map the attribute from the G Suite profile.
  7. Click Finish.
Configure SSO in Dropbox admin console
  1. Open a new browser window.
  2. Sign in to Dropbox.
  3. Select Admin Console.
  4. Select Authentication.
  5. Click the Enable Single sign-on check box.
  6. Select Required to enforce single sign on.
  7. Enter the Sign in URL (paste in the Single Sign-On URL from the identity provider Information window).
  8. Click Choose certificate.
  9. Upload the X.509 certificate .pem file you got earlier from the identity provider.
  10. Click Save to save the settings.
Turn on SSO for the Dropbox app
  1. Sign in to your Admin console.
  2. Go to Apps SAML apps.
  3. Select Dropbox.
  4. At the top of the gray box, click More Settingsand choose:
    • On for everyone to turn on the service for all users (click again to confirm).
    • Off to turn off the service for all users (click again to confirm).
    • On for some organizations to change the setting only for some users.
  5. Ensure that your Dropbox user account email IDs match those in your G Suite domain.
(Optional) Create Users In Dropbox
  1. Open a new browser window.
  2. Login to Dropbox.
  3. Select Admin Console.
  4. Select Authentication.
  5. Check the Enable Single sign-on check box.
  6. Select Optional or Required based on your preference.
  7. Enter the Sign On URL.
  8. Save your configuration.
  9. Click Members.
  10. Invite users.
  11. Enter your G Suite user email address.
  12. Open the G Suite user mailbox and accept the Dropbox invitation.
Verify that the SSO is working between G Suite and Dropbox
  1. Open You should be automatically redirected to the G Suite sign-in page.
  2. Enter your sign-in credentials.
  3. After your sign-in credentials are authenticated you're automatically redirected back to Dropbox.
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