Concur cloud application

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Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Concur

Here's how to set up single sign-on (SSO) via SAML for the Concur application.

Step 1: Set up Concur as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Securityand thenSet up single sign-on (SSO) for SAML applications.

    You must be signed in as a super administrator for this task.

  3. Click the Download button to download the Google IdP metadata and the X.509 Certificate.
  4. Concur support will complete the service provider set-up. Send them the Google IdP metadata and the X.509 Certificate required for SSO setup you downloaded in Step 3.
  5. After Concur sets up SSO for your account, proceed to the next section to set up Google as a SAML identity provider (IdP).
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Click Add appand thenSearch for apps.
  4. Enter Concur in the search field.
  5. In the search results, hover over the Concur SAML app and click Select.
  6. On the Google Identity Provider details, click Continue.
  7. On the Service provider details page, leave the default values for the ACS URL and Entity ID fields.
  8. Click Continue.

    Note: Attribute mapping is not required for Concur.

  9. On the Attribute mapping page, click Finish.
Step 3: Enable the Concur app
  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Concur.
  4. Click User access.
  5. To turn on or off a service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

  6. (Optional) To turn a service on or off for an organizational unit:

    1. At the left, select the organizational unit.
    2. Select On or Off.
    3. Click Override to keep your setting if the service for the parent organizational unit is changed.
    4. If Overridden is already set for the organizational unit, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes).

    Learn more about organizational structure.

  7. (Optional) Turn on the service for a group of users.
    Use access groups to turn on a service for specific users within or across your organizational units. Learn more

  8. Ensure that your Concur user account email IDs match those in your Gogle domain.
Step 4: Verify that the SSO is working

Concur supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenWeb and mobile apps.
  3. Select Concur.
  4. At the top left, click Test SAML login

    Concur should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://www.concursolutions.com/UI/SSO/Concur-ID
    You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated, you are automatically redirected back to Concur.
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