Billing basics

To use Google Apps beyond your 30-day free trial, you need to start a paid subscription to Google Apps services. We then bill you monthly for your service. Here's an overview of how Google Apps billing works and some of your options.

Top things to know about Google Apps billing

Set up billing during 30-day free trial

When you sign up for Google Apps, you get a free 30 day trial to use Google services with 10 or fewer users. To continue service after that or to add more than 10 users, you must set up billing for your subscription. It's important to set up billing before your free trial expires so your services aren't suspended. You can set up billing at any time. You won't be charged until your free trial is up or you add more than 10 users. See Set up Google Apps billing and payments.

You also get a free 30 day trial if you upgrade to Google Apps for Work from the legacy free edition of Google Apps. Before your trial ends, either set up billing or downgrade back to the legacy free version. See Upgrade to Google Apps for Work.

Billing country and currency

When you first set up a Google billing account, you choose a country where you do business and a currency you want to pay in. Your country determines what payment methods you can use. Choose your country and currency carefully, as you can't change these selections later.

For details, see Payment options in my country.

Google Apps billing plans

When you set up billing for Google Apps, you choose between two billing plans: A Flexible Plan where you're billed only for the user accounts you use each month. Or an Annual Plan, which provides a discount if you commit to a year of service for a minimum number of users.

For details, see Compare Google Apps billing plans.

Pay by credit card or bank account

You can pay for your Google Apps subscription using an international credit card. Google accepts payments from Visa, Mastercard, and American Express. Or in some locations, you can pay by making withdrawals from a bank account (also called direct debit).

For details, see Google Apps payment options.

Monthly automatic payments

When you set up billing for Google Apps, you specify a payment method (credit card or bank account) to pay for your service. We charge your payment method each month for the service you used the previous month. You're charged monthly no matter which billing plan you're on. You can change your payment method at any time. But for service to continue uninterrupted, you must always have a valid payment method associated with your account.

Option to pre-pay: For greater flexibility in how you pay, you can optionally pre-pay by adding credit to your billing account. At the beginning of the month, we'll automatically debit payment from any available credit instead of charging your primary payment method.

For details, see Google for Work payment options.

Purchasing more users

No matter which billing plan you're on, you can easily purchase more users as your team grows. Your monthly payments will increase to cover the additional users. Note that on the Annual Plan, however, you can't remove user licenses you've purchased until it's time to renew your annual contract.

For details, see Purchase user licenses for Annual Plan.

Renewing the Annual Plan

If you're on the Annual Plan, you can update your Billing settings to automatically renew your contract at the end of the year. Or you can opt to switch to the Flexible Plan once your contract is up. Just don't let your annual contract expire or your Google Apps service will be suspended.

For details, see Turn on auto-renewal for Annual Plan.

Domain registration through Google

If you purchase your domain name through Google while signing up for Google Apps, you manage payments and renewals for the domain in your Google billing account. However, your domain isn't hosted by Google—it's hosted instead by one of our domain host partners.

For details, see Domain registration.

Suspended accounts

If your automatic payment ever fails, you have 30 days to fix payments or your Google Apps services will be suspended. You can prevent suspension by keeping your primary payment method up to date and optionally adding credit to your account. If your service is suspended, you can lift your suspension by fixing your payment method and paying off your balance.

For details, see Suspended account.

Canceling your subscription

If you no longer want to use Google Apps services, you can cancel your Google Apps subscription at any time. If you cancel your Annual Plan before the end of your contract, however, you'll have to pay a closeout charge (the remaining amount of your annual commitment).

For details, see Cancel your Google Apps subscription.

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