Verify or change your billing email address

Applies to G Suite, G Suite Essentials, and other paid subscriptions in your Google Admin console.

When you set up your Google billing account, you provide an email address where we can send secure information about your billing and payments. Protecting your financial information is important to Google, so before we send messages about your account to any address, we need you to verify that the address is really yours. Also, if you ever want us to send billing messages to another address, you should update your billing account with the new address.

Verify your billing email address

  1. Open your email and look for an email from @google.com titled Google Billing: Verify your email address.
  2. Click the link in the email to verify your address.

That's it! We’ll now send information about your billing and payments to this address.

What if the link has expired?

If you received the email from Google to verify your address, but the link in the email is expired, just send yourself another verification email.

You're seeing only basic steps

Other important details may apply for your account but you must sign in to see them:

Sign in for more help
Use your administrator account

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Choose an option:
    • Click your subscription.
    • Click Actionsand thenAccess billing account.
  4. Select the option to view or manage your payment settings.
  5. Scroll to Payments contacts.
  6. Click your contact entryand thenResend Invitation.

Add or change payments contacts

To change your billing email address or add an additional address to receive billing messages, update your payments contacts.

You're seeing only basic steps

Other important details may apply for your account but you must sign in to see them:

Sign in for more help
Use your administrator account

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Billing.
  3. Choose an option:
    • Click your subscription.
    • Click Actionsand thenAccess billing account.
  4. Select the option to view or manage your payment settings.
  5. Scroll to Payments contacts and choose an option:
    • Add a contact—Click Add a new contact and fill in the new contact information.
    • Change an address—Click the contact name. To the right of Contact Details, click Edit and make your changes.
      Note: You can’t change an address for your primary contact. To update primary contact details, you must add a new primary contact and then remove the current one.
    • Remove a contact (only available for a contact you’ve added)—Click the contact nameand thenRemove.
  6. If you add or change an address: To the right of Email preferences, click Edit and select what messages you want sent to that address:
    • All payments email (required for the primary contact)
    • Administrative payments email only—Receives important notifications such as for missed payments.
    • No payments email (for a phone contact, only)
  7. Click Save. For a newly added contact, click Invite.

When you add or change an email address, you'll need to verify the address as described above. Until an email address is verified, you’ll see “Pending” next to the contact name.

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