Chat with a member of our team* Required fieldYou are currently signed in as . This email address will be recorded when you submit the form. If this isn't the account associated with the product or service that you are having an issue with, please switch accounts and log in to the correct account before filling in this form.Which product are you contacting us about? *YouTube PremiumYouTube MusicShows and movies purchased or rented on YouTubeSuper Chat, Super Stickers or Super ThanksChannel membershipsPrimetime channelsOther issues or questions about YouTubeWhat do you need help with? *Select oneI want to cancelI want a refundI have an unrecognised or unauthorised charge on my accountI have a problem with my paymentI am having a technical issueI have an issue with my family planI have a question about this productI have a question about or issue with a promotion This article will walk you through the steps to cancel your membership. To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. This page has more information about YouTube Premium billing that might be helpful. This page has more information on how to resolve common technical issues which might be helpful. This article has more information about family plans that may be helpful. This page has more information about YouTube Premium benefits and features that might be helpful. This article will walk you through the steps to cancel your membership. This article will provide more information on our refund policies. For Play Music store purchases (songs, albums), this article describes how to get a refund on the Google Play Store (Report a problem). To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. This page has more information about YouTube Music Premium billing that might be helpful. This article has more information on how to resolve common technical issues for YouTube Music that might be helpful. This article has more information about family plans that may be helpful. This article has more information about YouTube Music Premium benefits and features that might be helpful. What do you need help with? *Select oneI want a refundI have an unrecognised or unauthorised charge on my accountI'm having a technical issueI have a question about this product If you haven't watched your show or movie yet, you can request an immediate refund from your purchases page. To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. If you're experiencing problems streaming or playing videos, restarting your device can help resolve many common issues. Before contacting us, try restarting your device and playing your video again. This page also has resources for common questions and issues related to YouTube movies and shows, which may be helpful. This article has more information on how to purchase or rent movies and TV shows on YouTube. What do you need help with? *Select oneI want a refundI have an unrecognised or unauthorised charge on my accountI'm having a technical issueI have a question about this product To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. This article might help you troubleshoot some technical issues with Super Chats or Super Stickers. This article has answers to common questions about Super Chats or Super Stickers. What do you need help with? *Select oneI want to cancelI want a refundI have an unrecognised or unauthorised charge on my accountI'm having a technical issueI have a question about this product ↵ This article has the steps to cancel your channel membership. What do you need help with? *Select oneI want to cancelI want a refundI have an unrecognised or unauthorised charge on my accountI'm having a technical issueI have a question about this product To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. To request a refund for unauthorised charges, please use the Google Pay unauthorised transactions form. We also recommend turning on purchase verification for your account. Please enter the name of the channel(s)If you only have a general question, leave blank ↵ This article might help you to troubleshoot some technical issues with your channel membership. ↵ This article might help you to troubleshoot some technical issues with your channel membership. Please enter the title of the purchase(s) that you'd like help with *If you only have a general question, write 'N/A'Please enter the name or URL of the creator's channel. *If you only have a general question, write 'N/A' Please use this form to submit questions or report issues about paid products or services on YouTube by selecting a different option. If you have general questions or issues about YouTube, visit our forum or help channel to get help and learn from others. You can also report any issue that you're experiencing by submitting feedback. 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