John of Lower Merion =^;^=

Google Voice: close to perfect, far from normal 🕾 Have Voice ♘ Will Dial

Member since 5/6/2017

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Retired college Administrative Computing director

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Reply to How to change google voice email.

Google Voice•3/22/2025

Hello Lauren Ellen Chlumsky, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

I need to change my email

You can't, but you do have two options to accomplish the same outcome. Option #1 is best in your situation of compromised email. ;-)

move your Google number to a new Google Voice account under the gmail you want to use with Google Voice (your old voicemail, logs and call data will remain on the original account where you can continue to access them)

O R

continue using your current account and...
use your current Gmail to forward your Google notifications to one or more other email accounts

You can forward to multiple email addresses with only a little extra effort.

You can set up automatic forwarding of Google Voice notifications from the Google Voice account Gmail to as many other email addresses as you'd like, using Gmail Filters.

Allow the various e-mail notifications to go to one e-mail account (as they are now) but create a filter in this email account to find voicemail and text notifications (look for <voice-noreply@google.com> as the voicemail notification "from:" account and "subject: new missed call from" and and "subject: new voicemail from") and forward those notifications to any other email account(s) desired. In the filter, you can assign an Inbox "label" to these voicemail notifications to easily distinguish them from other notifications from your Google number, then if desired, you can delete the notifications after the filter forwards them to another e-email address.

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📚 Additional Information

It would be very easy for you to create a Gmail filter (in the Gmail account affiliated with the Google Voice account) to have Gmail forward these notifications to another Gmail address, then you will receive the e-mail notifications in both Gmail accounts. A filter to forward a copy to you is easy to create, even if you've never created a Gmail filter before.

In your filter, you are looking for e-mail "From:" voice-...@google.com

Here are some easy to follow pointers and examples...

PCWorld: how to use Gmail filters

http://www.pcworld.com/article/249061/how_to_use_gmail_filters.html

Mashable: how to filter your Gmail like a pro

http://mashable.com/2012/06/22/gmail-filters/

Gmail: how to filter messages

http://google.about.com/od/toolsfortheoffice/ss/filter-gmail-messages.htm

LifeHacker: show us your best Gmail filter

http://lifehacker.com/5993667/show-us-your-gmail-filter

Reply to How to know it's the Google Voice number that's being called

Google Voice•3/22/2025

.... but how do I change that setting?

In the Google Voice free consumer version ⚙ Settings you enabled Call forwarding for your linked telephone. Just disable it for that phone.

Reply to How do I pay my Duke bill by phone? (Duke energy pay bill)

Google Voice•3/22/2025

Hello Jeetu Don, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

How do I pay my Duke bill by phone?

That's really a question for Duke Energy, no?

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"Yes, you can pay your Duke Energy bill by phone by calling 800-777-9898 and using their automated phone system.

https://www.duke-energy.com/home/billing/pay-bill

Here's a summary of other payment options:

In-person payments: You can find participating payment locations near you for same-day payments.

Pay Bill Online - Duke Energy
More Payment Options * Looking for other ways to pay your bill? Find a payment location for in-person payments. Use our map to fi...
Duke Energy

Show all"

Mail: You can mail a check or money order to Duke Energy, P.O. Box 1094, Charlotte, NC 28201-1094.

Duke Energy App: You can use the Duke Energy app to set up payments, view your billing history, and more.

Online: You can pay online through your bank's website or on the Duke Energy website.

Automatic payments: You can set up automatic payments.

Credit/Debit Cards: You can pay with a credit or debit card.

Pay by Credit, debit or eCheck - Business - Duke Energy

Credit card, debit card There are no service fees when make a debit transfer (ACH) from your checking or savings account.

Duke Energy

Paperless Billing - Duke Energy

Pay any way you want – with our app, by phone, by mail, online at your bank site, with a credit card or at a Duke Energy bill paym...

Duke Energy

Reply to No physical phone number

Google Voice•3/22/2025

Hello User 18330070912137720301, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

Why can't I keep using Google voice to make calls over wifi without another phone number?

You can, provided you make one teensy, weency little change in Google Voice ⚙ Settings.

Open Google Voice ⚙ Settings using a computer, scroll down to Calls > then use the slide switches to disable Always use my phone to place Calls. You'll be able to use the Google Voice onscreen dial pad to make and receive calls without your long-gone carrier telephone.

Reply to One ring then voicemail?

Google Voice•3/21/2025

Hello Joseph Caulkins, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

a few people I call, their phone rings once and then I get sent to voicemail.

Whose voicemail?

✦ Theirs?

✦ Google Voice, or carrier's?

Reply to Unable to Make Google Voice Calls via Web

Google Voice•3/21/2025

Thanks for your update.

If you are using the Chrome browser, to the left of the Chrome URL Address bar select "View site information" (small white circle with left-right and right-left sliders).

Enable MICROPHONE, NOTIFICATIONS and SOUND as appropriate.

additional suggestion

Placing and receiving calls also works from the Google Voice dial pad page in Firefox and MS Edge browsers, as well. Try them, they're great backup.

(I just noticed that you did try them)

Reply to google voice not ringing

Google Voice•3/21/2025

Hello User 7553685813109950374, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

Suddenly my google voice numbers are not ringing on my computer.

To the left of the Chrome URL Address bar select "View site information" (small white circle with left-right and right-left sliders).

Enable MICROPHONE, NOTIFICATIONS and SOUND as appropriate.

and even updated the google chrome browser.

Placing and receiving calls also works from the Google Voice dial pad page in Firefox and MS Edge browsers, as well. Try them, they're great backup.

Reply to Calling in

Google Voice•3/21/2025

Hello Megan Zamazal, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

Is there a way I can get the app to stop asking my callers to state their name?

Yes - disable Google Voice Call Screening.

Reply to Reclaim Google Voice

Google Voice•3/21/2025

Hello Sarah Fuller19, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

I deleted a google account...When I restored the account...

You can't expect to recover any Google number unless you first recover the Google Voice account. Creating a new Google Voice account with the exact same email address/name is not the same as recovering the original account.

There is a complicated account recovery procedure and not everybody is successful. How quickly you attempt account recovery after deletion is of major importance.

Before continuing, did you successfully recover your basic account (except the Google number)?

◉ yes - continue below

◎ no - STOP try to recover your account

google voice would not let me reassign it so I deleted the number

Please explain!

Did you find your number on a Google list, or does Google offer that specific number to you?

so I deleted the number in hopes to be able to re-add it to my new google account

Deleted it from where?

Deleting a Google number from a Google Voice account is not necessarily correct to do. Deleted numbers usually are banished into a traditional telco ninety day cooling off period

before they are eligible to be reassigned.

✦ Reclaim the deleted Google number then return here so we can figure out how best to get it back to your original account.

Reply to I'm in India and not able to Google voice verification code via text or call

Google Voice•3/20/2025

Hello meeta loya, thanks for your question and welcome to the free, volunteer-run consumer version Google Voice forum.

I'm in India and not able to...

Google Voice is intended for use in the US only so you can't verify an account from outside the conterminous US, even by VPN.

Reply to How to know it's the Google Voice number that's being called

Google Voice•3/20/2025

Hello Kate Paullin 5488, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

How do I set it so I can both see the number of the person who is calling me AND know that it's my google voice number that's being called

Separate your incoming calls so Google Voice calls never ring your carrier number (because they always go to the iOS mobile app, use "prefer wifi/data" setting, see below) and never forward Google Voice to your native carrier telephone number. Instant separation of calls results!

✦ calls dialed to your native cell number ⮚🗦rings🗧only your native cell ringer

✦ calls dialed to your Google number ⮚ 🗦sounds🗧only your mobile app ring tone

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Turn on Wi-Fi calling

Open the Voice app .
At the top left, tap Menu. Settings.
Under 'Calls', tap Make and receive calls.
Select Prefer Wi-Fi and mobile data.

Reply to Why isn't Google Voice working after following all the troubleshooting steps?

Google Voice•3/20/2025

Hello Andrew Watson 4335, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Why isn't Google Voice working after following all the troubleshooting steps?

Exactly what troubleshooting steps did you follow?

I make and receive calls, but no one from both sides can hear anything

Hmm, could be many things...

First...

Use a computer to log into your Google Voice account to see that your expected Google number is active. If you have used it to place an outgoing call (or send a text message) in the past ninety days you should be fine.

Do you see your expected Google number? ◎ yes ◎ no

Reply to Hello,my googel voice. It calls the dialed number but never allow me to hear . No sound

Google Voice•3/20/2025

Hello User 7451181243664124765, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

my googel voice. It calls the dialed number but never allow me to hear

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Can you clarify, please?

First...

Do you see your expected Google number? ◎ yes ◎ no

Reply to Call can't complet this moment why I already Purchess

Google Voice•3/20/2025

Hello Mr Dudu, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Im unable to make and receive calls

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

why I already Purchess

Can you clarify, please? Did you purchase Google Voice calling credit?

◎ yes ◎ no

First...

Do you see your expected Google number? ◎ yes ◎ no

Reply to Im unable to make and receive calls

Google Voice•3/20/2025

Hello Sannihitha Kolipaka, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Im unable to make and receive calls

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Can you clarify, please?

First...

Do you see your expected Google number?

Reply to Unable to Make Google Voice Calls via Web

Google Voice•3/20/2025

Hello User 13171090932187915040, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum. Thanks for recreating your original post here so we can give you custom advice.

Unable to Make Google Voice Calls via Web

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Can you clarify, please?

First...

Do you see your expected Google number?

Reply to Can't make or receive calls in Google Voice on Windows 11 laptop

Google Voice•3/20/2025

@frank hassan

yes my google voice # it is fin

I think your brain is fin. Can you read?

Your issue is not the same as the OP (original poster). :-(

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Every time you post an unrelated comment (not specific to the OP) in this thread, the OP receives an email that his thread has new activity. Imagine his disappointment when he sees your post which does not help him with his issue. :-( :-(

Please open your own dedicated Help request.

https://support.google.com/voice/community?hl=en

Thanks for your cooperation. ;-)

Reply to Can't make or receive calls in Google Voice on Windows 11 laptop

Google Voice•3/20/2025

*****************

*** New Post at: https://support.google.com/voice/thread/332471844?hl=en

*****************

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User 13171090932187915040

I have the same or similar issues.

Your issue is not the same as the OP (original poster). :-(

Please open your own dedicated Help request. We recommend that you register with the forum and use a name or nick name.

https://support.google.com/voice/community?hl=en

Thanks for your cooperation. ;-)

Reply to Can't make or receive calls in Google Voice on Windows 11 laptop

Google Voice•3/20/2025

Your issue is not the same as the OP (original poster). :-(

Please open your own dedicated Help request.

https://support.google.com/voice/community?hl=en

Thanks for your cooperation. ;-)

Reply to Under account, what does it mean to unlock my google voice number?

Google Voice•3/20/2025

Hello whereweglowin whereweglowin, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

what does it mean to unlock my google voice number?

That refers to enabling your Google Voice number to be ported away from Google's carrier to be hosted by a carrier of your choice.

Unlocking your Google Number (log into your Google Voice account)

On your computer, open Google Voice.
At the top right, click Settings Settings.
Go to the “Account” section.
Under the Google Voice number you wish to port out, click Unlock.
Complete the payment with your Google Account.
Ask your carrier to port your number to their service.
If successful, at the bottom left, it displays “Number unlocked.”

Will this function remove the previous persons information? ("Steve's Tire shop")

No.

Previous Caller ID identification should automatically be removed when a number changes carriers. The problem is that many carriers attempt to save money by maintaining their own unauthorized copies of official Caller ID data bases. The receiving carrier of your call uses an out-of-date, unauthorized copy of an official Caller ID data base.

The receiver of your call has to open a problem complaint with their carrier.

Reply to Can't make or receive calls in Google Voice on Windows 11 laptop

Google Voice•3/20/2025

Hello Jim_P, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Can't make or receive calls in Google Voice on Windows 11 laptop

What prevents calling?

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Can you clarify, please?

First...

Do you see your expected Google number?

Reply to I need my number from google

Google Voice•3/18/2025

All I want is access to my number I have had for 20 years.

Google does not make any provision to port any Google number from a suspended account, even if you ported that number in to Google originally.

Your next step would be to make a formal consumer complaint with the FCC.

Reply to I both do and do not have a Google Voice number

Google Voice•3/18/2025

Hello Kate Schaich, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

I signed up for a Voice number on my phone using the app

Nope, you have to signup using a computer and having a qualifying cell phone in your hot little hands.

I tried to do this online on desktop, it says "you already have a Google Voice number associated with this account."

Logon using the correct Google Voice account to see your number.

Reply to I need my number from google

Google Voice•3/18/2025

Hello User 904101844687896217, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

...account has been suspended and they will not reinstate the account. I need my number back...How can I get my number back?

You forfeited your Google account and number and have to start over from scratch to get a new account and number. There's no guarantee you'll get your number again, so you should select any other available number offered by Google.

Once you have a new account with Google number, port the number to the carrier of your choice.

Reply to How to I get Voice to recognize my current google number? It is asking me to choose a new one.

Google Voice•3/18/2025

Thanks for your update.

I have been trying to get this up and running for months, so I know I have not made a call in the last 90 days...when I call my google number from another phone, it does not come through.

You forfeited your number due to 90+ days of inactivity.

What do I do to get my number back?

Your forfeited number might not be available. Someone else could have claimed it after you forfeited it.

Select a new number to replace it if you don't find your former number in Google's list of available numbers, or port a cell number into your Google Voice account to become your new Google number..

Reply to How to I get Voice to recognize my current google number? It is asking me to choose a new one.

Google Voice•3/18/2025

Hello Elizabeth Studinka, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

How to I get Voice to recognize my current google number...on a new phone with a new carrier.

First, install the genuine Google Voice Android or iOS app on your new telephone. Then log into your same Google Voice account as before and you're set on the new phone and the same Google number.

Reply to call is not connecting not receiving. it's been more than 15 days.

Google Voice•3/18/2025

Hello qandu logistics Company, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

call is not connecting not receiving. it's been more than 15 days.

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Log into your Google Voice account using a computer.

✦ Do you still have a Google number visible on that screen, or was your account suspended?

✦ Can you clarify, please?

Reply to I can’t call

Google Voice•3/18/2025

Specifics, please. What happened to your account?

Reply to Could Not Complete Your Call

Google Voice•3/18/2025

Hello daud 1, thanks for your question and welcome to the free volunteer-run consumer version Google Voice forum.

the Issue Of We Could Not Complete Your Call

More info is necessary to offer you a meaningful response.

✦ How are you calling out?

◎ mobile device app

◎ Google Voice dial pad screen

◎ discontinued Poly/OBi device

◎ other method (please describe)

✦ From your Google Voice call logs...

MM-YY (month & year) of your most recent outgoing dialed call and sent text message

Reply to google voice: how to get my number back?

Google Voice•3/16/2025

Hello steve 2631, thanks for your question and welcome to the free volunteer-staffed consumer version Google Voice forum.

i deleted my google account not knowing it would delete my google voice number

There is a complicated account recovery procedure and not everybody is successful. How quickly you attempt account recovery after deletion is of major importance.

https://support.google.com/accounts/answer/7682439?hl=en

i'd hope someone at google could see that and help me move it to a new google voice account

Google does not offer help for its free offerings.

Reply to I can’t call

Google Voice•3/16/2025

Hello Wyatt Turcotte, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

I can’t call

Either you [ don't / no longer ] have a Google number, your account was suspended, or something else prevented your call.

Can you clarify, please?

Reply to Calls are dialing more than once

Google Voice•3/16/2025

Hello JM Moore, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

I dialed a number twice and it rang 4 times...

Google Voice goes to Voicemail after about five rings.

Open your Google Voice Call log (using a computer) and open these two calls, one at a time, to examine the call details. Two calls should create two entries in your Call logs.

If a call went through and answered by a human (not voicemail), you will see the call duration as mm:ss (or hh:mm:ss for longer calls) or 00:00 if an answering machine took the call.

An out going call in your call log will show a right, up pointing arrow 🡭 (aka north-east or NE pointing arrow) and the call duration. 00:00 indicates "unanswered" or "answering machine taken".

...Another time I dialed 3 times and it rang 5 times.

Google Voice goes to Voicemail after about five rings.

Open your Google Voice Call log (using a computer) and open these three calls, one at a time, to examine the call details. Three calls should create three entries in your Call logs.

If a call went through and answered by a human (not voicemail), you will see the call duration as mm:ss (or hh:mm:ss for longer calls) or 00:00 if an answering machine took the call.

An out going call in your call log will show a right, up pointing arrow 🡭 (aka north-east or NE pointing arrow) and the call duration. 00:00 indicates "unanswered" or "answering machine taken".

‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗

✦ Are your results as I described?

Reply to My google voice number expired, can I get it back

Google Voice•3/16/2025

Hello Ernest Mintah, thanks for your questions and welcome to the free consumer version Google Voice forum.

My google voice number expired, can I get it back

When Google takes your underused number due to "inactivity", you have 45 days to reclaim your former number, without "penalty" (meaning, you can reclaim it using the same cell phone number you used when you created your account originally).

If you miss the 45 day deadline, you might be lucky enough to find your former number on Google's list of available Google numbers (after a significantly longer wait of an additional 45, 90 days or longer), but realize you're in competition with with other users seeking a Google number, you'd have no priority over those other users seeking Google number, and you couldn't use the same cell phone number you used when you created your Google Voice account originally.

Nobody can predict when it could be returned to the "available Google numbers" list.

Realistically, you might want to just select any new Google Voice number to save yourself a potential long wait and a lot of trouble.

Reply to Phone doesn't ring. Just shows missed call.

Google Voice•3/15/2025

Hello User 15396219889547540052, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Doesn't ring. Shows missed call

In the Google Voice free consumer version ⚙ Settings did you enable Call forwarding for your linked telephone(s)? (this will not work if you're using the paid Google Workspace business account, they do it a different way)

Reply to Google voice says my existing number is not available for my google voice number

Google Voice•3/14/2025

Hello Deepak Ravi 1012, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Google voice says my existing number is not available for my google voice number...

Your wording above is not correct, and it hints that you don't understand how Google Voice works.

Should I cancel it with my carrier before I use it as my GV number ?

✦ An automated Google call to your carrier cell number acts as verification for you to allow selection, by you, of an offered Google number, that will forward calls to your carrier cell number.

O R

✦ You can port your carrier cell number to Google Voice, making it your Google number, but leaving your cell telephone without carrier service.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Knowing this, can you reword your question to make better sense?

Reply to pembatalan cara membatalkan pinjaman bantusaku solusi layanan

Google Voice•3/14/2025

Hello AGMA zaki RABBANy of Indonesia, thanks for posting here in the free consumer version community of Google Voice.

You've actually answered your own question:

"customers can contact bantusaku customer service +62817-4773-445. then explain the reason the customer wants to cancel"

"pelanggan dapat menghubungi layanan pelanggan bantusaku +62817-4773-445. kemudian jelaskan alasan nasabah ingin melakukan pembatalan"

‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗‗

N.B.: the official language of the free consumer version community of Google Voice is: Bahasa inggris

Reply to pembatalan cara membatalkan pinjaman bantusaku solusi layanan

Google Voice•3/14/2025

Hello AGMA zaki RABBANy of Indonesia, thanks for posting here in the free consumer version community of Google Voice.

You've answered your own question:

"pelanggan dapat menghubungi layanan pelanggan bantusaku +62817-4773-445. kemudian jelaskan alasan nasabah ingin melakukan pembatalan"

"customers can contact bantusaku customer service +62817-4773-445. then explain the reason the customer wants to cancel"

N.B.: the official language of the free consumer version community of Google Voice is: Bahasa inggris

Reply to pembatalan cara membatalkan pinjaman bantusaku solusi layanan

Google Voice•3/14/2025

Hello AGMA zaki RABBANy of Indonesia, thanks for posting here in the free consumer version community of Google Voice.

You've answered your own question:

"pelanggan dapat menghubungi layanan pelanggan bantusaku +62817-4773-445. kemudian jelaskan alasan nasabah ingin melakukan pembatalan"

N.B.: the official language of the free consumer version community of Google Voice is: Bahasa inggris

Reply to pembatalan cara membatalkan pinjaman bantusaku solusi layanan

Google Voice•3/14/2025

Hello AGMA zaki RABBANy of Indonesia, thanks for posting here in the free consumer version community of Google Voice.

You've answered your own question:

"pelanggan dapat menghubungi layanan pelanggan bantusaku +62817-4773-445. kemudian jelaskan alasan nasabah ingin melakukan pembatalan"

N.B.: the official language of the free consumer version community of Google Voice is: Bahasa inggris

Reply to My phone doesn't ring when I get a call on my google voice number

Google Voice•3/14/2025

Hello User 17475335260794452459, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

My phone doesn't ring when I get a call on my google voice number

Reply to can I set up call times

Google Voice•3/14/2025

You can't set an automated schedule with Google Voice consumer (free) version but you can manually enable Do Not Disturb...

(scroll down to: "Send calls to voicemail temporarily")

Reply to Can I use my Google Voice phone number on my personal land line?

Google Voice•3/14/2025

Zanzibar correctly suggests "To place calls, you can...call your Google Voice number and place the call from the interactive menu."

Many Google Voice users aren't aware how to do that, and aren't aware that it can be done from any telephone (even if not linked to your own Google Voice account). The instructions may at first seem complicated, but they are easy if you review them, first.

Try making a call the following way:

1. Dial your own Google number from a linked phone (or actually, from any phone, see 2. below)

✦ interrupt your voicemail greeting (if necessary press the asterisk key *)

✦ respond to prompts (PIN, and any others)

✦ press [ 2 ] to place a call, enter a ten digit phone number, followed by the pound key #

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2. How to use any telephone, including dumb POTS telephones, to make outgoing Google Voice calls without using your computer and without using smart phone apps.

✦ dial your Google number using any US telephone. You can use any unlinked landline telephone.

✦ interrupt your Google voicemail greeting by pressing the asterisk key [ * ] during the greeting message (IMPORTANT: before the🗦BEEP🗧signaling voicemail recording has started)

✦ when challenged, enter your Google Voice voicemail PIN (if necessary, first create your PIN)

✦ if challenged, enter the telephone number of one of your Google Voice linked telephones, your already linked telephone, then, when you reach the Google Voice audio menu, press [ 2 ] to make a Google Voice outgoing call. Follow the prompts to enter a number (use International dialing format as appropriate), followed by the [ # ] key.

✦ listen for "this is a free call" (most US and Canada calls are free using Google Voice)

Reply to My Google Voice phone number was spoofed and is now flagged as a telemarketer

Google Voice•3/14/2025

How do I get it unflagged?

Individual carriers have their own protocols to flag offending callers as "spam" so there is no single spot to clear your number of the "spam" description.

A good start would be to apply the power of "crowd sourcing" to your advantage by having large numbers of call recipients notify their carriers that calls from (xxx) yyy-zzzz (your Google number) are not "spam".

I can not suggest how you might go about doing that. It is not Google's responsibility so you can't expect their assistance.

Good luck.

Reply to im not receiving calls desktop or cellphone

Google Voice•3/13/2025

Thank you for your update.

You have posted to the volunteer-run community support forum for the free, consumer version of Google Voice. This version is not intended, nor supported for business use.

We volunteers don't have the business version of Google Voice for Google Workspace, nor do we have access to any of its features to know how to assist with this version.

Since you pay for the business-class version of Google Voice for Google Workspace, you are entitled to help directly from Google Workspace support, which is staffed by actual Google employees.

For information, and sales on the Enterprise version of Google Voice that's compatible with Google Workspace accounts, please see this page: https://cloud.google.com/voice

For Google Voice for Google Workspace Admin support, start here: https://support.google.com/a/topic/9050663

Admin Guide to get started with Google Voice for Google Workspace: https://support.google.com/a/answer/9037908

Google Workspace general support: https://support.google.com/a/answer/1047213

Google Workspace Administrator's guide: https://support.google.com/a/answer/9039020

Compare Workspace to Consumer Google Voice account features: https://support.google.com/voice/answer/9249103

Reply to Outgoing call not made by me

Google Voice•3/12/2025

There is an outgoing call in my call log that I did not make

Change your Google account password and your Google voicemail PIN.

(scroll down to: "change your Voicemail PIN")

Reply to How to mark text message as unread/unopened

Google Voice•3/12/2025

Hello JM 4259, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

How do I mark text message as unread/unopened

Log onto your Google Voice account using your computer to open your messages log. You can mark individual messages as spam, block or archive, using the vertical ellipsis ⋮ to select an action. Unfortunately, there is no option to mark as "unread" or "unopened". .

Reply to OK why don't I have a block caller option?

Google Voice•3/12/2025

Hello User 2034122693010036252, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

voice settings on the phone app no longer match the Block Someone help section

Log onto your Google Voice account using your computer. You can mark a call as spam and block it with one click.

Reply to Moving Skype number to Google Voice

Google Voice•3/12/2025

@R Hertz

with a little effort Google can pick up a bunch more customers...

Google Voice is free for our benefit, they're losing money with every Google Voice user. Users pay only for some actual services, such as international calling, unlocking a number to port out, and porting in cell telephone numbers.

So please escalate my suggestion and stop treating me like an idiot

Sorry, not everybody qualifies.

Google offers the service with conditions. Accept the conditions or you can't enjoy the free service.

It's Google's business model for this service and it's Google's policy.

Reply to Moving Skype number to Google Voice

Google Voice•3/12/2025

@R Hertz

If Cellular carriers can port a VOIP number, Google should be able to figure it out

As Red Leatherman mentioned, Google Voice policy is: porting in is from cell carriers only.

You have a second strike against you...

Google Voice policy only allows ports in from users residing in the conterminous US.

No exceptions!

Reply to Add additional number

Google Voice•3/12/2025

Hello User 14478270359137540407, thanks for your question and welcome to the volunteer-staffed free consumer version Google Voice forum.

Can you have more than one Google number

You can have a maximum of two Google numbers attached to one Gmail account, but it is difficult to determine which Google number dialed to your account on a per call basis. Additionally, all voicemail messages go to the same voicemail file with no indication which of your two Google numbers was dialed.

To get a second Google number, you must port in a current cell number to your Google Voice account, then select an option to keep your original Google number past the 90 day new number limit.

Note: it is a violation to have multiple Gmail accounts to host other Google Voice accounts.