Assign Voice licenses to users

Before you assign phone numbers to people in your organization, they need a license for Google Voice. Licensing is user-based. After you assign Google Voice licenses to users, they appear on the Google Voice Users page.

You can assign licenses from the Users page. The User’s page can be accessed directly from the Admin panel, or through the Google Voice service management settings.

Note: It may take up to 24 hours for a user’s license to be assigned.

Option 1: Assign licenses to individual users

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Click Users.
3. On the Users tab, check the box next to each user you want to assign a license.
4. Next to Email selected users, click the More Assign licenses, and select Google Voice.
5. Click Assign.

Option 2: Assign licenses to all users in a CSV file

Before you begin: Create a CSV (comma-separated values) file with the full email address of each user you want to assign a license. Add one address per line.

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Click Users.
3. On the Users tab, click Bulk Update users.
4. Click Attach CSV File.
5. Select the file and click Upload.

Option 3: Assign licenses to all users in an organizational unit

1. Sign in to your Google Admin console.

   Sign in using your administrator account (does not end in @gmail.com).

2. Click Users.
3. On the left, select the organization you want to assign licenses to. You can also search for an organization in the search field.
4. In the Users tab, check the box next to Name.
5. Next to Email selected users, click the More Assign licenses, and select Google Voice.
6. Click Assign.

Assigning licenses to an organization only gives users in that organization a license. Users in suborganizations aren't assigned a license.