If one or more of your products has a size our systems don't recognize as valid, we can't match it to the set of standard sizes shown to people shopping on Google. Your products with unrecognized sizes will be missing from searches that are refined by size until you update the values for the size [size] attribute with recognizable sizes.
Once you update the sizes in your product data and we match them to a standard size, your products will become available again and can be seen by shoppers who want to refine their searches by size.
Tip
If your product has multiple sizes (for example, Small, Medium, and Large), make sure each size is submitted as its own product in your feed. If you don't separate the products by size, your products won't be available for size refining searches on Google Search, and you'll see a notification for having multiple sizes for one product.
Instead, use the attributes for variants: Give each product a different value for the size [size] attribute and group them together with a common value for the item group ID [item_group_id] attribute. Learn more about submitting variants
Instructions
Step 1: See the affected products
- Sign in to your Merchant Center account.
- Select Products on the navigation menu, then click Diagnostics.
- Click the Item issues tab to view current issues affecting your products.
To download a list (.csv) of all affected products for all issues:
- Click the download button
next to the filter button
, beneath the graph and above the list of issues.
To download a list (.csv) of all affected products for a particular issue:
- Find the issue under the “Issue” column, then click the download button
To view a list of up to 50 products with this particular issue:
- Find the issue under the “Issue” column, then click View examples in the “Affected items” column.
Step 2: Update the size of your products
- Filter the downloaded report so that you only see products with:
"Issue title" = Invalid value: size[size] - Search your product data for those products (using the ID) and update them with a recognizable size.
You can refer to the list of recognized values for the size [size] attribute (US only) to make your updates.
Step 3: Resubmit your product data
- After you’ve updated your product data, resubmit it using one of these methods:
- Next, check that you’ve fixed the issue by making sure it’s no longer listed on the Diagnostics page.
Keep in mind: It may take some time for your change to be reflected on the Diagnostics page.